Crystal Lake Donor Center Phlebotomist
Crystal Lake Donor Center Phlebotomist
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1 Vacancy
Job Description
Overview
Versiti is a fusion of donors scientific curiosity and precision medicine that recognize the gifts of blood and life are precious. We are home to the worldrenowned Blood Research Institute we enable life saving gifts from our donors and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine transplantation stem cells and cellular therapies oncology and genomics diagnostic lab services and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes higher quality services and reduced cost of care for hospitals blood centers hospital systems research and educational institutions and other health care providers. At Versiti we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under direct supervision by department leadership performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving or providing effective interactions with Spanish speaking donors depending on qualifications and business need.
Schedule (must have availability during Crystal Lake* Center hours see below):
- MondayThursday: 11:30 a.m.7:00 p.m.
- Friday: 8:00 a.m.3:00 p.m.
- Saturday & Sunday: 7:00 a.m.2:30 p.m.
*With availability to support other area centers as needed (DeKalb Yorkville Geneva Bloomingdale Elgin & Aurora).
Total Rewards Package
Compensation
The target salary for this position is $17.00.
The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education experience skills and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.
- 8 weeks paid training
- Shift differentials for evenings/weekends
- Evenings (after 6:00pm): $1.50/hour
- Weekends: $2.00/hour
- Skill based % increases offered for advanced phlebotomy skills training
- Additional Bilingual (Spanish) increase available after passing certification exam
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Fulltime regular employes are eligible for Medical Dental and Vision Plans Paid Time Off (PTO) and Holidays Short and Longterm disability life insurance 7% match dollar for dollar 401(k) voluntary programs discount programs others.
Responsibilities
- Prepares collection site and performs set up including technology systems (may include quality control).
- Performs donor screening (collects donor histories) miniphysical and phlebotomy.
- Observes donors for reactions provides reaction care and assists other staff in handling reactions if needed. May provide postreaction care at mobile drives including assessing reactions for recovery escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse drive coordinator.
- Conducts automation (Alyx and/or Trima) including recognizing and responding to automation reactions. Recruits and converts donors for automation.
- Rebooks donors for future donation appointments.
- Understands and performs to all applicable regulatory and compliance requirements.
- Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
- Treats donors with customer service excellence presenting a positive image. Responds to customer inquiries requests and complaints with a timely and complete response and escalates to leader when appropriate.
- May prepare and pack units for transport.
- Maintains product integrity and ensures proper identification of all donors performs routine maintenance on equipment and completes department records as needed.
- May be eligible for additional Skill based pay (Driving Language etc) based on employee qualifications and business need. Requires evening weekend and holiday work hours and travel to other local collection sites as determined by business need.
- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
- Understands and performs in accordance with all applicable regulatory and compliance requirements
- Complies with all standard operating policies and procedures
Qualifications
Education
- High School Diploma or GED required
Experience
- Less than 1 year of jobrelated experience. required
- 13 years relevant people facing experience preferred
Knowledge Skills and Abilities
- Knowledge of standardized work routines and methods general facts and information and/or the use of simple equipment machines and materials. Knowledge is usually acquired through training on the job. required
- Ability to read and interpret documents such as Standard Operating Procedures safety rules operating and maintenance instructions and other department manuals. required
- Must have basic mathematical aptitude. required
- Ability to apply judgment to written or oral instructions. required
- Ability to organize work to provide productive work flow. required
- Has strong attention to detail. required
- Must have good communication skills including the ability to provide feedback to peers and flexibility to work independently and with a team. required
- Ability to learn/utilize computer applications such as Ceridian Hemasphere Oracle and HemaTerra required
Licenses and Certifications
- Drivers License preferred
- SBA Spanish Bilingual Assistance Certificate preferred
Tools and Technology
- Personal Computer (desktop laptop tablet). required
- General office equipment (computer printer fax copy machine). required
- Vehicle navigation system. required
- Microsoft Suite (Word Excel PowerPoint Outlook). required
- Screening equipment including: Lancet Sphygmomanometer (BP cuff) Temperature probe Hemoglobin analyzer required
- Phlebotomy collection equipment including: Blood mixer Trima required
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Employment Type
Full-Time
