Dynamics Admin
Dynamics Admin
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
Responsible for the Admin activities of multiple D365 CRM environments. Triage user issues in EMEA timezone while main development team is offline and hand off tickets aiming for continuous user Summary:Partner with Developers Architects and Business Users to build package and deploy custom solutions to D365 CRM. Ensure latest company security protocols are applied to development and production environments. Reporting on system usage across all access points. Develop technical design documentation as continued enhancements are made to the Functions & Accountabilities: This role will be responsible for the maintenance support and development of the Microsoft Dynamics 365 platform across multiple environments Participate in the delivery of minor/major releases Collaborate with the Development Team to develop and deploy custom solutions to the environment during specific maintenance windows outside of business hours Collaborate with Business Users to gather requirements and aid in solutioning Collaborate with IT department to resolve user issues adhering to department policies and procedures Develop Reporting tools for Tenant and environment status for management review Create and maintain documentation which may include functional requirements technical design test scripts/results IT proceduresQualifications Microsoft Dynamics 365 CRM (Sales Customer Service and Field Service Modules) Power Platform Admin Center Proficiency with customizing and deploying solutions in Microsoft DynamicsExperience: 35 years experience Microsoft Dynamics 365 (Sales Customer Service and Field Service Modules) Power Platform Admin Center Experience Azure DevOps Experience PowerBI Experience SharePoint Experience Dual Write Experience a plus Party Model Experience a plus
Employment Type
Full-Time
Key Skills
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