Service Advisor (Delta)
Service Advisor (Delta)
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Job Description
Overview
Looking to take your career to the next level Fountain Tire Delta is on the lookout for a Service Advisor whos ready to step up take charge and make a real impact. Were seeking someone whos driven dedicated and eager to help customers and supporting a winning team.
In this role youll have the chance to build your skills develop your career and contribute to a growing business that values hard work and growth. With competitive pay great benefits and ample opportunities for advancement this is a place where you can own your future.
At Fountain Tire our associates are our number one asset. As a vital member of our team you will get to enjoy some great benefits:
Whatis in it for you
- Competitive compensation: $25 $29 per hour based on experience
- Comprehensive health dental and vision benefit programs for you and your family including an RRSP program with company matching
- We will develop your skills and certifications with our excellent training program & opportunity for advancement
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires parts and mechanical services
Primary Responsibilities:
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles finalize sales and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received
- Recommend tire service specialty tire service wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives as required or assigned to guarantee safety at Fountain Tire including customers and staff on the road site or field.
- Complete assigned elearning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts
What does it take to get on track
- Experience in the automotive repair industry or tire industry
- Effective listening skills with the ability to identify customer needs and provide recommendations
- Working knowledge of passenger light truck and specialty tires and mechanical services
- Must possess a valid drivers license and be able to provide a satisfactory passenger or commercial Drivers Abstract
- Available for split days off and Saturday shifts
- Excellent customer service and a great attitude are a must
- A team player who takes pride in their work
At Fountain Tire youd have a great place to work! Market leading wages a manager with a large support network and the chance to learn and grow. If you are interested apply instore or online today!
Required Experience:
Unclear Seniority
Employment Type
Unclear
