Fiber Change Management/ Network Operations Analyst
Fiber Change Management/ Network Operations Analyst
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
03-05-2025
Job Description
Position Summary
Overall duty is to coordinate and or manage maintenance events within our clients network such that there will be minimize disruption to customer base and ensure that each affected customers service is restored in timely manner.
This is a 100% remote role must be in the South Florida or Rochester NY areas. Orientation & Training will be in office for 2 weeks Monday Friday 8am5pm. Hours after training will be 10 PM to 8 AM (4 days a week) Cshift/Night Shift/ 4 days on 3 days off. The shift will begin at 10 PM and ending at 8 AM. You should expect at least one of the days to be a weekend. Sat or Sun.
Job Responsibilities
Maintenance Coordination Internal and Vendor Maintenance Management.
MOP Assessment.
Maintenance Event Approval.
Impact Analysis Circuit Impact Research Assessment and Validation.
Conflict AssessmentInternal External Maintenance & Network Outage Conflict Resolution.
Internal Vendor and Customer Scheduling & Coordination.
Research customer Information to ensure each customer is properly notified.
Proactive Customer Communication & Notifications
CM Support Line for logging maintenance progress in the field. Not field based but remote troubleshooting to support calls from technicians in the field.
Diagnose troubleshoot and clear alarms as reported by our NMS events logs as a result of Change Management activity
Serve as the primary point of contact for all Change Management SA inquiries.
Various Record Validation Projects.
What it takes to catch our Eye:
Hands on Experience and working knowledge within the following areas: SONET IP protocols and routing Layer 2 switching WDM Dark Fiber services and OTDR testing. 35 years telecommunications experience required. Solid experience with standard MS Office Products. NMS alarm monitoring. Working Knowledge within a Circuit Inventory System IE. OSP Insight and Netcracker NOC or Ops experience Nortel 6500/5200Lambda Unite Infinera.Good judgment concentration and decisionmaking skills. Display good customer service techniques with a strong commitment to Customer Care as the customers advocate.Extreme attention to detail good organizational skills ability to multitask must possess a positive attitude and be a cross functional team player
Key Skills:FiberChange Management / Network Operations Analyst NOC analystchange management analyst cisco routers switchesCisco routers and switches Cisco ONSLucent DMXJuniper MX and EX series CCNA CCNP ITIL Network preferred. Circuit Inventory System IE. OSP Insight and Netcracker NOC or Ops experience Nortel 6500/5200Lambda Unite Infinera Experience with MRV. Experience with BGP IPv6 and or JUNOS a plusOutside Plant Fiber Design SpecialistSONET IP protocols and routing Layer 2 switching WDM Dark Fiber services and OTDR testing. NMS alarm monitoring. Rochester NY 585 716 area code#TekComJobs
** Candidates must have current eligibility to work compliantly in the USA unfortunately no visa sponsorships transfers OPTs or C2C can be considered at this time for this opportunity. ***
Benefits:
Excellent employee benefits are available.
What We Do
WereTelecom Infrastructure Staffing Specialists.
TekCom Resources is a fullservice national recruiting firm specializing in providing telecommunications and network infrastructure contractors employees and project services to businesses.
Our specialization includes telecom network & infrastructure staffing deployments including planning analysis design implementation operations and maintenance.
Eligibility:
Candidates must have current eligibility to work in the USA. Unfortunately visa sponsorship transfers OPTs or C2C arrangements cannot be accommodated for this opportunity.
Benefits:
Employees (and their families) have a choice of plans to purchase and enroll including medical/vision minimum essential coverage and/or dental. Employees can enroll in our companys 401k plan after meeting the enrollment criteria.
Technologies We support:
Wireless:4G5G LTE iDAS/oDAS Small Cell VoLTE IOT Microwave NOC BTS (Base stations)
Wireline:BroadbandFiber Outside Plant (OSP)CATVswitching (MSC CO) transport and provisioning
About Us:
Formed by industry veterans in 2005 TekCom Resources is a fullservice national recruiting firm specializing in telecommunications and network infrastructure contracting and recruiting.
TekCom Resources Inc. has extensive experience supporting clients in building successful teams for highprofile projects with tight timelines and budgets. Our vast network of industry contacts allows us to find the best talent. Along with our recruiting experience our staff takes a handson approach in assisting hiring managers to achieve their goals and objectives.
Mission:
As technical staffing experts we are passionate and driven to provide topnotch talent to help our clients achieve their goals. We are also committed to assisting job seekers in finding the job and career path they have always wanted.
Diversity:
TekCom Resources Inc. is a WBENC Certified Womens Business Enterprise.
TekCom Resources Inc. is proud to be an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need. In keeping with this commitment we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact:.
Overall duty is to coordinate and or manage maintenance events within our clients network such that there will be minimize disruption to customer base and ensure that each affected customers service is restored in timely manner.
This is a 100% remote role must be in the South Florida or Rochester NY areas. Orientation & Training will be in office for 2 weeks Monday Friday 8am5pm. Hours after training will be 10 PM to 8 AM (4 days a week) Cshift/Night Shift/ 4 days on 3 days off. The shift will begin at 10 PM and ending at 8 AM. You should expect at least one of the days to be a weekend. Sat or Sun.
Job Responsibilities
Maintenance Coordination Internal and Vendor Maintenance Management.
MOP Assessment.
Maintenance Event Approval.
Impact Analysis Circuit Impact Research Assessment and Validation.
Conflict AssessmentInternal External Maintenance & Network Outage Conflict Resolution.
Internal Vendor and Customer Scheduling & Coordination.
Research customer Information to ensure each customer is properly notified.
Proactive Customer Communication & Notifications
CM Support Line for logging maintenance progress in the field. Not field based but remote troubleshooting to support calls from technicians in the field.
Diagnose troubleshoot and clear alarms as reported by our NMS events logs as a result of Change Management activity
Serve as the primary point of contact for all Change Management SA inquiries.
Various Record Validation Projects.
What it takes to catch our Eye:
Hands on Experience and working knowledge within the following areas: SONET IP protocols and routing Layer 2 switching WDM Dark Fiber services and OTDR testing. 35 years telecommunications experience required. Solid experience with standard MS Office Products. NMS alarm monitoring. Working Knowledge within a Circuit Inventory System IE. OSP Insight and Netcracker NOC or Ops experience Nortel 6500/5200Lambda Unite Infinera.Good judgment concentration and decisionmaking skills. Display good customer service techniques with a strong commitment to Customer Care as the customers advocate.Extreme attention to detail good organizational skills ability to multitask must possess a positive attitude and be a cross functional team player
Key Skills:FiberChange Management / Network Operations Analyst NOC analystchange management analyst cisco routers switchesCisco routers and switches Cisco ONSLucent DMXJuniper MX and EX series CCNA CCNP ITIL Network preferred. Circuit Inventory System IE. OSP Insight and Netcracker NOC or Ops experience Nortel 6500/5200Lambda Unite Infinera Experience with MRV. Experience with BGP IPv6 and or JUNOS a plusOutside Plant Fiber Design SpecialistSONET IP protocols and routing Layer 2 switching WDM Dark Fiber services and OTDR testing. NMS alarm monitoring. Rochester NY 585 716 area code#TekComJobs
** Candidates must have current eligibility to work compliantly in the USA unfortunately no visa sponsorships transfers OPTs or C2C can be considered at this time for this opportunity. ***
Benefits:
Excellent employee benefits are available.
What We Do
WereTelecom Infrastructure Staffing Specialists.
TekCom Resources is a fullservice national recruiting firm specializing in providing telecommunications and network infrastructure contractors employees and project services to businesses.
Our specialization includes telecom network & infrastructure staffing deployments including planning analysis design implementation operations and maintenance.
Eligibility:
Candidates must have current eligibility to work in the USA. Unfortunately visa sponsorship transfers OPTs or C2C arrangements cannot be accommodated for this opportunity.
Benefits:
Employees (and their families) have a choice of plans to purchase and enroll including medical/vision minimum essential coverage and/or dental. Employees can enroll in our companys 401k plan after meeting the enrollment criteria.
Technologies We support:
Wireless:4G5G LTE iDAS/oDAS Small Cell VoLTE IOT Microwave NOC BTS (Base stations)
Wireline:BroadbandFiber Outside Plant (OSP)CATVswitching (MSC CO) transport and provisioning
About Us:
Formed by industry veterans in 2005 TekCom Resources is a fullservice national recruiting firm specializing in telecommunications and network infrastructure contracting and recruiting.
TekCom Resources Inc. has extensive experience supporting clients in building successful teams for highprofile projects with tight timelines and budgets. Our vast network of industry contacts allows us to find the best talent. Along with our recruiting experience our staff takes a handson approach in assisting hiring managers to achieve their goals and objectives.
Mission:
As technical staffing experts we are passionate and driven to provide topnotch talent to help our clients achieve their goals. We are also committed to assisting job seekers in finding the job and career path they have always wanted.
Diversity:
TekCom Resources Inc. is a WBENC Certified Womens Business Enterprise.
TekCom Resources Inc. is proud to be an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need. In keeping with this commitment we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact:.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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