IM4Q Monitor/Field Interviewer
IM4Q Monitor/Field Interviewer
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Job Description
IM4Q Monitor/Field Interviewer
The Independent Monitoring for Quality Program (IM4Q) at Chatham University welcomes applications for the position of a Monitor/Field Interviewer. This parttime hybrid position is largely remote with minimal inperson/onsite reporting requirement and is ideal for a person with a flexible schedule and can commit 1218 hours/week in 35 hour blocks.
The IM4Q program is a service through the Pennsylvania Office of Developmental Programs (ODP) to improve the lives of individuals with an intellectual or developmental disability (IDD).
As a monitor/field interviewer you will be directly involved in interviewing/monitoring for the satisfaction and everyday life outcomes of persons with IDD who reside in Allegheny Beaver Greene and/or Washington counties.
Chatham University which hosts one of the IM4Q programs across the Commonwealth strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus which promotes employee and student success and retention. Learn more at: Duties and Responsibilities:
- Prepare for IM4Q interviews by reviewing presurvey/demographic information and requisite interview materials.
- Conduct highquality interviews using standardized format and procedures.
- Document the interviews with accuracy and completeness.
- Communicate effectively in oral and written formats.
- Demonstrate respect empathy and cultural humility in all interactions with consumers caregivers staff and relevant parties.
- Adhere to IM4Q and University standards for safety and confidentiality.
Minimum Qualifications and Job Requirements:
- High school degree twoyears of equivalent postsecondary education preferred.
- Computer proficiency in Microsoft Office 365 applications (Word Excel Outlook Teams) & Zoom Dropbox and webbased applications.
- Reliable access to the internet and personal computing/mobile device.
- Experience managing correspondences schedules and deadlines.
- Excellent organizational skills and attention to detail.
- High level of emotionalsocial intelligence especially in integrating social cues and regulating ones emotional responses.
- Strong oral and written communication skills with excellent listening and observation skills.
- Teamwork and adaptability in interacting/working with staff consumers caregivers students and partners.
- Respect for diversity of background identity and perspectives.
- Ability to maintain strict confidentiality to handle sensitive matters using discretion diplomacy and judgment.
Salary:
This position will be filled at the hourly rate of $14.00. 1218 hours a week.
How to Apply:
Applications accepted only via (direct link is and follow the instructions to complete the application process. To ensure full consideration please include:
- Cover Letter outlining your qualifications for the position
- Resume
- Contact information for three professional references
All application materials should be uploaded at the same time at the time of application. The system will not allow applicants to make edits to their applications after submission.
Chatham University is an Equal Opportunity Employer with a strong commitment to diversity inclusion and equity. Persons of color women veterans individuals with disabilities and members of other underrepresented groups are highly encouraged to apply. Chatham University does not discriminate on the basis of race color religion gender gender identity gender expression sexual orientation age or national origin.
Employment Type
Part-Time
