Mechanical Engineer, Critical Infrastructure , Field Engineering, Data Center Field Engineering

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As an Amazon Field Engineer you will provide full lifecycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed and will use your subject matter expertise and engage with diverse teams to:
Perform design and equipment submittal review for new Data Centers in your region.
Troubleshoot conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
Directly support operational issues with adhoc training complex operating procedure reviews including critical equipment and event support.
Own the design for existing data center upgrades and designsolutions which add capacity improve availability and increase efficiency.
Lead Review and approve designs for existing colocation (colo) data center upgrades which improve availability/efficiency.
Interface with internal data center design engineering team server hardware team environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
Work on concurrent projects sometimes in multiple geographical regions.
Initiate and lead engineering audits including onsite visits within Amazons owned or colo data centers. Produce reports outlining risks with recommended mitigations and remediations
Act as resident engineer during new construction projects. Support construction commissioning and turnover.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Amazons vision is to be the worlds most customercentric company and this role is key to that vision. As an Amazon Field Engineer you will provide full lifecycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for your region when technical advice is needed and will use your subject matter expertise and engage with diverse teams to. As an ideal candidate you:
Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.
Are detail and data oriented.
Have experience solving problems with engineered solutions.
Have experience managing engineering projects and consultants.
Build trust and relationships with different stakeholders (e.g. Operations Controls Construction Design Commissioning Product Managers Technical Program Managers ).
Are adaptable and inclined to get into the field to see things up close.
Excited about a mix of office and field work.


A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. We have an immediate opening for a Field Engineer in America. If you meet these qualifications exude passion and enjoy the challenge of innovative projects at hyperscale this job is for you!

About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.


Bachelors Degree in Mechanical Engineering or equivalent experience.
Must have a valid US drivers license and reliable personal transportation by start date.

Coursework in mechanical systems
Organized and have the ability to set priorities and meet deadlines and budget
Possess leadership and problemsolving skills
Possess excellent communication and writing skills attention to detail maintain high quality standards
Experience using a variety of web based and other software tools for calculation and data processing.
Meets/exceeds Amazons leadership principles requirements for this role
Meets/exceeds Amazons functional/technical depth and complexity for this role.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.