Assistant Manager- Insurance Operations
Assistant Manager- Insurance Operations
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Assistant Manager Insurance Operations
Responsibilities
Substantial Experience in Policy Admin/ Claims backend operations for Life Insurance Annuities or Long Term Care Insurance
Team Handling/ people facing role. Leading 15 to 40 resources and keeping an engaged workforce
Develop a strategy for team to reach organization goal and communicate clear instructions to team members
Monitor team members and able to provide mentorship whenever needed and run the flow of daytoday operations
Build reports to update the company on the teams progress and rapport building with the internal & external partner
Deal with any issues that arise during shift promptly and deftly seeking advice from the duty manager where necessary and ensure that the highest possible levels of customer service are delivered at all times
Assist Operations lead as and when necessary to make the business run effectively and efficiently and ensure the team meet client expectations & SLAs.
Qualifications we seek in you!
Minimum Qualifications / Skills
Graduation in any stream
Good analytical problem solving and overall interpersonal skills
Proven ability to build effective working relationships with clients & internal partners
Excellent Communication Skill is a must.
Preferred Qualifications/ Skills
Insurance knowledge and ability to understand and interpret Insurance terminology
Project Management and ability to handle multiple priorities
Positive attitude with a focus on continuous process improvement and an open mind to change
Proficient with MS Excel MS Word MS PowerPoint
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
