Job Description: We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing developing and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs as well as providing ongoing support and maintenance
Key Responsibilities:
Design and Development: Create and manage ServiceNow applications and modules including form design workflow creation and custom scripting.
Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business including incident management change management problem management and more.
Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services APIs or other integration tools.
Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform including debugging and troubleshooting problems with scripts workflows or integrations.
Documentation: Develop and maintain technical documentation for ServiceNow configurations customizations and integrations.
Collaboration: Work closely with business analysts project managers and endusers to understand requirements and provide solutions that meet their needs.
Best Practices: Implement best practices for ServiceNow development and administration including coding standards testing procedures and change management processes.
Upgrades and Maintenance: Participate in system upgrades and maintenance activities ensuring minimal disruption to business operations.
Skills:
Skill
Required/Desired
Amount
of Experience
Proven ServiceNow experience
3
Years
Web applications networks protocols and email (SMTP POP3)
3
Years
Basic understanding of ITIL v3 methodologies
3
Years
Understanding of enterprise IT architecture
3
Years
Working knowledge of relational databases
3
Years
Web Technologies (XML HTML JAVA Script AJAX CSS HTTP etc.)
3
Years
Impeccable timemanagement and record keeping
5
Years
The ability to take complex enduser requirements to code
5
Years
A positive cando attitude & willingness to learn
5
Years
A strong personal commitment to quality service
5
Years
The ability to work independently and with a team
3
Years
LDAP directories such as: Active Directory eDirectory Open LDAP.
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