Lead UX Operations Manager - GenAI
Lead UX Operations Manager - GenAI
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 113000 - 203000
1 Vacancy
Job Description
Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and certifications. In addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to wellbeing and beyond at Target:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Targets Global UX team is a group of design content research and accessibility practitioners and experts with a passion for improving and innovating our digital experiences for Targets guests team members and partners. Here we pride ourselves on designing tangible inspiring and impactful solutions that serve all aspects of our business and being a part of the team means you will play a critical role for Targets digital experience by increasing ease simplicity value and delight for every touchpoint.
About the Role:
As a Lead UX Operations Manager you will help drive adoption awareness and experimentation of emerging tools and technologies within the UX organization. Youll play a key role in operationalizing how UX collaborates across journeys and pyramid intersections by bringing GenAI into prioritization pattern detection opportunity framing and storytelling that drives crossfunctional collaboration and ways of working.
You will partner with Product Engineering and UX leadership to build experimentation frameworks scale best practices and measure the impact of AIdriven efficiencies within design research and content practices. This role requires a deep understanding of the product development lifecycle emerging AI capabilities and how the two intersect across customer journeys and experiences.
Responsibilities:
Lead enablement and experimentation initiatives to integrate GenAI into UX workflows and journeybased strategy efforts including opportunity mapping prioritization and storytelling
Operationalize AIpowered tools and methodologies across UX teams ensuring practitioners have the right support systems training and governance to adopt GenAI responsibly in their daytoday work
Manage pilot programs and synthesize learnings to inform scalable repeatable best practices across UX
Define and track success metrics to evaluate GenAIs impact on UX efficiency decisionmaking and overall practice quality
Establish UXspecific guidelines for AIenhanced design research and content practices including content generation interaction models and design system integration
Partner with L&D and UX leadership to deliver targeted training programs workshops and learning experiences that accelerate GenAI proficiency and practice maturity
About You:
7 years of experience in UX operations design program management or with inhouse or agency product design teams
Strong ability to navigate ambiguity with confidence using structured thinking frameworks and facilitation tools to bring clarity and align stakeholders
Deep understanding of modern UX Design tooling landscape (e.g. Figma AIgenerated research synthesis AIdriven content automation ChatGPT CoPilot)
Highly datadriven and consistently leverage insights to guide decisions shape strategy and measure impact
Systems thinker experienced in connecting tools and operations to larger product strategy efforts including journey mapping and crossfunctional planning
Proven ability to drive change operationalize and scale work across teams and enable crossfunctional adoption of tools and processes across Product UX and Engineering.
Exhibit a growth mindset and a passion for evolving your practice and the broader UX discipline
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: with Disabilities Act (ADA)In compliance with state and federal laws Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process please reach out to Application deadline is : 05/06/2025Required Experience:
Manager
Employment Type
Full-Time
