Reinstatement Manager
Reinstatement Manager
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Job Description
Established in 2013 Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets.
We provide award winning services to the clean water wastewater gas multi utilities and the highways sector. We are passionate about working alongside our clients and partners to maintain the utility services essential to modern life throughout the UK.
As a Reinstatement Manager you will be working to meet the needs of the clients SLAs in the most productive and costeffective manner. You will be helping to provide technical expertise experience and work within a team to deliver a firstclass service to our will be able to engineer solutions on site and focus your teams on completing work correctly first will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the companys work is effectively completed through communication with internal and external customers as well as the management of the business and client database systems.
Location:Pride Park Derby Derbyshire.
Hours: 50 hours per week
Salary: 35000 per annum
Key Responsibilities:
You will have operational responsibility for the reinstatement teams and their inday activities.
Organise labour in the most costeffective way including recruitment disciplinary action wages and absence management.
You will manage all other resources e.g. subcontractors materials and plant.
Assist with carrying out team briefings with teams on a monthly basis.
Assisting in coaching and developing staff to reach their potential. Ensure a fair and consistent culture with the teams.
You will help to assist the defect programme and ensure that KPIs are met and client meetings and council meetings are attended.
Assist in carrying out documented audits checking quality of the work and coaching teams/individuals to ensure the right behaviours are always exhibited.
Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed
You will be required to assist the reinstatements manager by being a Health & Safety Representative which will include undertaking health & safety inspections in and around the workplace raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur.
Covering all aspects of reinstatements including black top and white top.
Experience within a similar role is preferred along with a street works card. A full clean driving licence is essential.
You will be IT literate and be a confident communicator at all levels. An excellent work ethic is a must.
Experience and qualifications required for the role:
Whilst we are looking for the skills and knowledge to be able to carry out the responsibilities of the role its just as important to have employees with a positive and caring attitude or those who are looking for develop further and grow with the company.
We welcome employees from a diverse background. We treat people equally from all walks of life and welcome hardworking individuals who want to become part of the Sapphire family.
What you will get in return:
In joining Sapphire Utility Solutions as part of the Lanes Group the UKs largest independent provider we are committed to fostering a workplace culture that prioritises the wellbeing growth and safety of our employees. Through continuous training professional development opportunities and a supportive environment that values every individuals unique contribution we empower our team to uphold the highest standards of integrity collaboration and inclusivity.
What we offer:
- 25 Days holiday plus Bank Holidays
- Pension
- Death in service
- Training and progression opportunities
- Overtime
- Free parking
This position is open to Internal and External candidates. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.
The Lanes Group plc comprises of a range of established service providers subsidiaries which complement the specialist service of Lanes by both work type and geography. Increasing our overall capability assets and offering to our customers.
Lanes I are an equal opportunities employer and welcome applications from underrepresented members of the community
Strictly no agencies please
Required Experience:
Senior IC
Employment Type
Full-Time
