Operations Support Specialist
Operations Support Specialist
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Job Description
Summary Statement
Essential Functions
- Processes information to include sorting coding entering modifying deleting filing and retrieving data; establishing new files and new filing systems; maintaining control of data and conducts followup to maintain continuity of operations; purges and disposes of data/records.
- Interacts with the public clients vendors agency staff and others to respond to inquiries and to process information/data. May schedule appointments coordinate conferences hearings travel and related office activities.
- Explains standard forms policies procedures agency services systems and basic program requirements; screens complaints and provides basic technical guidance to State agencies and the public; refers individuals to appropriate agencies.
- Collects and compiles data to prepare reports; may compose and type routine correspondence.
Job Requirements
JOB REQUIREMENTS for Operations Support Specialist
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Six months experience in office operations such as operating office machines handling incoming and outgoing mail postal and shipping services answering phones directing calls and taking messages; file maintenance; maintaining and updating supplies.
- Knowledge of data collection which includes collecting compiling and maintaining data from multiple sources such as files records databases customers staffor others.
- Knowledge of record keeping.
- Knowledge of using an automated information system to enter update modify delete retrieve/inquire and report on data.
Additional Posting Information
This is a Casual/Seasonal position which is a nonpension eligible position without healthcare and/or other benefits.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal EVerify system where the State will provide the federal government with each new hires Form I9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Benefits
To learn more about the comprehensive benefit package please visit our website at Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application online all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800)or by visiting . You may also call (302)or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Unclear Seniority
Employment Type
Gig
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