Hersheypark Leadership Development Intern

During a typical week as a Hersheypark Leadership Development Intern you will work as a Hersheypark Team Leader receive onthejob leadership experience and will participate in Professional Development designed to provide continuous learning and development.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Lead and supervise parttime staff and assist in overseeing daily operations.

• Perform daytoday operational job duties as needed.

• Act as a liaison to department management; observe and report on all issues or concerns that arise day to day. Provide feedback to management so they can implement solutions.

• Train employees to ensure that they are capable of interacting appropriately with guests and that they have the information needed to answer questions.

• Place employees for their location at appropriate positions and ensuring that employees have the proper breaks supplies and other operational items needed throughout their shifts.

• Ensure strict adherence to Child Labor Laws and reporting any potential violations to their direct Supervisors.
  Maintain guest service and hospitality standards through interaction with guests and monitor employees. Ensuring proper execution of all service standards set by management. Respond to guest questions and directing them to the appropriate source of information.

• Provide recommendations regarding disciplinary action and participation in coaching employees.
  Monitor and enforce health safety and sanitation standards

• Participate in a Professional Development Series including completing projects and attending events for continuous learning and development.

• Perform other duties as assigned.
  
  

Qualifications:

• Must be 18 years of age or older

• This internship is open to college students and recent graduates

• Must meet one of the following criteria:

• Completed HP Leadership Development Level 1 Program

• Must be in good standing with Hershey Entertainment and Resorts

• Worked a minimum of one season experience as a red tag (Assistant Team Leader) at the Hersheypark Entertainment Complex

• Certain positions will be required to complete preemployment drug testing

• Ability to obtain departmentrequired certifications including but not limited to; Ellis & Associates lifeguard certification RAMP certification ServSafe etc. based on department placement.

Knowledge Skills and Abilities:

• Must be friendly upbeat work well with other employees and be able to interact with guests

• Ability to communicate professionally and effectively

• Must display a positive attitude eagerness to learn and professional image in compliance with Hershey Entertainment & Resorts

• Ability to multitask in a fastpaced environment

• Must embody Hershey Entertainment & Resorts core values (Devoted to the Legacy Selfless Spirit of Service Team Focused and Respectful of Others)

• Must be able to work independently and be selfmotivated to perform all aspects of the job at all times

Job Demands:

• Must be able to work a minimum of five (5) closing shifts and at least 40 hours per week during May June July and August

• Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions including but not limited to: extreme heat sun exposure cold and inclement weather.

• Physical requirements include the ability to stand for up to eight hours at a time walk bend at the waist and knees and have repeated manual dexterity and the ability to push pull and reach above shoulder level and lift up to twenty (20) pounds without assistance

• Companycoordinated housing is available to students residing outside of 50 miles to Hersheypark

• If company housing is utilized a weekly housing and utilities fee of $160/week which is inclusive of limited transportation whether utilized or not will be automatically deducted from students paychecks. At the time of hire HE&R will require a $180 housing fee inclusive of a refundable $160 housing deposit and a $20 nonrefundable insurance waiver fee.

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.