Feature Delivery Manager
Feature Delivery Manager
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Job Description
As a worldleading insurance company we act for human progress by protecting what matters. With 153000 employees in 54 countries working with 105 million customers weve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values and together were nurturing a culture of
respect for each other for our customers and the communities around us. Join AXA and youll feel like you belong are included and can thrive. Youll be able to shape the way you work and truly grow your potential as you seek out new opportunities push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
You are looking for a unique Cloud job opportunity with global responsibility This job is contributing to one of AXAs global main transformation projects dealing with AWS and AZURE cloud environments with infrastructure as a code continuous delivery following SAFe method. It includes cloud computing and leadingedge technology in a multicultural environment this mission is made for you!
JOB ENVIRONMENT
AXA Group Operations Cloud Business Unit is providing global cloud products for all AXA entities. These products are provided at scale enterprise grade secure and compliant. The products include Cloud service providers AWS AZURE and GCP. The products are Cloud Foundations services PaaS and IaaS platform ecosystem services as well as development services to deploy and maintain services in the cloud.
We are strengthening our cloud team providing the global IaaS (Infrastructure as a Service) products. Looking for a motivated and skilled cloud Feature Delivery Manager / Feature Owner.
POSITION & MISSIONS
Reporting to the Executive head of Product Line this role ensures the transversal coordination to define scope and deliver and maintain new Cloud IaaS Product capabilities:
Responsible for endtoend feature lifecycle management from demand identification until its deployment:
o Deliver scoping and PI preparation follow agile release process (SAFe methodology) ceremonies and DevOps practices
o Articulate business benefits and owns benefits realization
o Define feature and acceptance criteria and testing. Explicitly included are operability security compliance monitoring of features
o Ensure (High and low level) design is delivered according to expectation & standards
o Coordinate Feature deployment to each customer (OpCo Axa Go Products) in close collaboration with Product Manager
o Identify and manage all stakeholders within AXA Group Operations (Technical Office SMEs Group Security) OpCo CIO teams (User Community) and Providers (AWS AZUR CapGemini)
o Follow governance (gates deliverables committees )
Prepare processes and organizations to ensure feature operability in Production (financial operational and technical readiness)
o Act as a transformation agent to adapt delivery and operating model for the new Feature according to AXA Go Product strategy
o Define processes to operate the feature
o Define training plan and content in collaboration with training department
o Organize the handover to Operations team (formal signoff)
Manage budget & resources
o Track & report on budget towards Product Manager
o Identify & lead contributors (SME Service Owner Product Managers Providers)
o Support the Product Manager to deliver the costing / pricing and update the product brochure
o Manage RFPs and PoCs and manage contractual amendments with providers if required
AXA is becoming a sustainable techled company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation driving its concrete implementation globally at speed with a high quality of advisory and execution.
We are present across 17 countries with committed highly qualified teams. We leverage technology data sourcing security and investment allocation in a global way but also achieve economies of scale and synergies when necessary.
At AXA Group Operations we want to be recognized in three fields of action:
- Stateoftheart Data Technology to drive customer experience
- Stateoftheart Procurement & Sourcing to drive efficiency and better manage risks
- HighPerforming Global Team for stronger partnerships with AXA entities
We bring together the expertise cultural diversity and creativity of over 8000 employees worldwide and were committed to equal opportunities in all aspects of employment (gender LGBT disabled persons or people of different origins) and to promoting Diversity &Inclusion by creating a work environment where all employees are treated with dignity and respect and where individual differences are valued.
5 years experience in IT engineering and/or operations among them at least 3 in functional lead roles in an international largescale and highly visible cloud context
Technical skills
Experienced on cloud platforms & environments (namely AWS and AZURE) and technologies
Experienced in agile based product lifecycle management and customer needs analysis
Proven experience in associated methods: Project Management (PMP) and Agile DevOps. SAFe SCRUM Kanban
Proven experience in Service Delivery organizations and operational delivery (SLA ITIL processes IT largescale project delivery)
Good knowledge and handson experiences in the Cloud ideally for both provider AWS and AZURE for such as servers storage network database distributed applications cloud security
Strong knowledge in Cloud datacenter architectures on infrastructure layer. This including compute and storage backup network database as well as IAM and security knowledge
Leadership & Soft skills
Expertise and ability to lead functionally crossfunctional teams in large dynamic global environment
Excellent presentation and training skills communication adapted to the audience including executives
Ability to adapt to fit new circumstances and be able to handle unexpected demands
Ability to convince federate and motivate in multicultural environment
Strong organizational and technology skills with an ability to manage competing demands
Work with minimal direct guidance selfmotivated and proactive
Assertiveness empathy active listening
Customer centric and result orientation
Language skills
Good knowledge of written and spoken English is a must
Required Experience:
Manager
Employment Type
Full-Time
