Parts Associate
Parts Associate
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Job Description
Parts Associate
Join the Peterbilt Atlantic Family!
At Peterbilt Atlantic were not just about building trucks were about building lasting relationships providing topnotch customer service and pushing the limits of innovation. As an authorized Peterbilt dealership weve earned a reputation for excellence and were looking for passionate hardworking individuals to join our dynamic team!
65 Gloria McClusky Avenue Day Shift FullTime
Standard Working Hours:
Mon Fri 7:30 am 5:00pm40 hours per week
Were looking for a Parts Associate to join our fastpaced Parts team. The Parts Associate plays a crucial role in ensuring the efficient flow of inventory and exceptional customer service. This role involves assisting customers with parts selection and supporting the daily operations of the Parts Department. The ideal candidate is mechanically inclined detailoriented and able to thrive in a fastpaced environment.
What Youll Do:
- Assist customers with selecting parts and accessories providing recommendations based on their needs.
- Address walk ins email and answer incoming phone calls and address customer inquiries.
- Provide exceptional customer service to both internal teams and external customers addressing inquiries and resolving issues promptly.
- Assist customers in identifying and locating the parts they need ensuring a positive customer experience.
- Leverage your mechanical knowledge to accurately identify and locate the correct parts for various vehicles and machinery ensuring customers receive the right components.
- Handle customer inquiries and resolve any issues regarding parts pricing or availability in a professional manner.
- Process sales efficiently ensuring customers receive their parts quickly and accurately.
- Manage inventory levels including stocking shelves organizing parts and maintaining an orderly workspace.
- Operate forklifts pallet jacks and other equipment to safely move load and unload inventory maintaining current forklift certification and participating in ongoing training.
- Perform regular inventory counts (including cycle counts) to ensure stock accuracy and minimize discrepancies.
What You Need:
- High school diploma or equivalent.
- Minimum of 3 years of experience in a Parts Associate position.
- Preference will be given to candidates with Truck & Trailer or Heavy Duty parts experience.
Additional Strengths:
- Mechanical aptitude.
- Attention to detail.
- Strong organizational skills.
- Ability to work independently as well as part of a team.
- Strong problem solving ability.
Perks of the Job:
- Competitive industry wages
- Comprehensive benefits plan through Blue Cross
- RRSP contributions with 5% employer matching (no maximum)
- Stateoftheart brandnew facility
- Discounts on products and services
- Discounts at TORQUE Motorsports (New Brunswick)
- Career advancement opportunities we promote from within
- Continued education manufacturer hands on and webbased training
Ready to accelerate your career If youve got the drive weve got the opportunity! Join a team thats committed to excellence and enjoy working with one of the most respected names in the trucking industry.
Peterbilt Atlantic is committed to employment equity fostering diversity within our community and developing an inclusive workplace that reects the richness of the broader community that we serve. Peterbilt Atlantic welcomes all individuals who will help us achieve our goals including women visible minorities Indigenous persons persons with disabilities persons of any sexual orientation gender identity or gender expression.
We thank all who apply; however only those selected for an interview will be contacted.
If you are contacted for an interview and require any accommodation please notify HR in advance and we will provide the applicable accommodation.
Required Experience:
IC
Employment Type
Full-Time
