Central Check-in Clerk - Defiance Clinic Patient Access
Central Check-in Clerk - Defiance Clinic Patient Access
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Salary Not Disclosed
1 Vacancy
Job Description
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
30Work Shift:
Days (United States of America)Defiance OH
Summary of Primary Function/General Purpose of Position
Central CheckIn Clerk greets patients and visitors and registers patients for physician appointments in Epic. Staff are responsible for collecting demographic and insurance information and making the appropriate changes at time of visit collecting copays and outstanding balances scanning insurance cards and photo ids and directs the patient and family to appointments. Also is responsible for completing Workers Compensation for the facility backing up completion of FMLA and disability forms for all providers in the Defiance region including all satellite locations. Serves as a backup for Central CheckIn and FMLA and Disability Forms as needed.
Essential Job Functions
- Completes all aspects of the Registration of a patient in Epic. Responsibilities include gathering and verifying patient demographics patient contacts primary care provider email address employer ethnicity marital Status language communication preferences establishing guarantor accounts loading and verifying insurance information. When in a backup role for coverage follows the Central CheckIn job description and essential job functions.
- Collects an electronic Consent to Treat annually.
- Scanning of any registration documents as insurance card(s) photo id(s) guardianship documents.
- Verifies insurance eligibility via Real Time Eligibility Process and verifies response to ensure coverage effective dates are currently loaded in the system and copay amounts owed are indicated appropriately in the patient coverage record.
- Completes the Medicare Secondary Payer Questionnaire (MSPQ) on appropriate patients.
- Collection of patient copayments at time of service and payments on account via cash echeck credit card with focus on individual performance of Copay and POS Collection Metrics determined for our Market.
- Schedules walk in patients for Occupational Health Injection Department & Optical Shop.
- Collection of patient payments for optical suppliesglasses and contact lenses and any other retail optical purchases and posts them into Compulink EyeCare.
- Daily deposit and balancing of all payments made for optical supply purchases in Compulink.
- Daily balancing and closing of Cash Drawer in EPIC 1. Maintains $250 in their cash drawer at all times 2. Knowledge of the OneSource website & credit card transactions 3. Daily balancing of payments posted to monies received reported by daily Cash Drawer Closing Reports.
- Verifies insurance coverage and registration of night and weekend Urgent Care visits and makes the appropriate changes as necessary to ensure visits are filed correctly to insurance.
- Backup of Disability/FMLA Duties: 1. Completes all necessary information such as diagnosis and dates disability 2. Gets proper authorization from the patient to release information 3. Acquires physicians signature on formsMails or faxes form to appropriate person or company or contacts the patient to pick up the form.
- Workers Comp: 1. Faxes medical documentation and BWC forms to the appropriate MCO or employer. 2. Completes C9 BWC forms and notifies the provider when patients are authorized for requested treatment(s).
Employment Qualifications
Education Qualifications
Required Minimum Education: High School Diploma or GED
Preferred Education: 2 Year/ Associates Degree in a healthcare related field
Minimum Qualifications
Minimum Years and Type of Experience
1 year of experience with patient registration.
Other Knowledge Skills and Abilities
Ability to utilize a computer phone copier fax
Other Knowledge Skills and Abilities Preferred
Medical terminology
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Patient Access Defiance LLC Pat Access RegistratIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Employment Type
Full-Time
