Patient Service Representative ( OB/GYN Medical Center Associates)
Patient Service Representative ( OB/GYN Medical Center Associates)
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Salary Not Disclosed
1 Vacancy
Job Description
Overview of the Role:
The Patient Services Representative greets instructs and directs patients/visitors. Checks patients in/out efficiently and smoothly in a professional manner. Provides excellent customer service to both patients and office personnel.
Essential Job Duties:
Greet patients and visitors in a prompt courteous and helpful manner.
Check in patients; verifies all demographic and insurance information with patients at time of checkin and update patient accounts if needed.
Assist new patients in completing all necessary paperwork
Collect all patient insurance information
Direct patients to PFS to update new insurance charges or to make financial agreements
Communicate with clinical staff regarding patient scheduling (i.e. late arrivals canceled appointments etc.)
Collect any copays coinsurance or patient balances indicated by the PFS on alert notes or as indicated on the patient account record.
Schedule patients return appointments.
Participate when necessary with other staff members to seek account resolution.
Batch and balance all monies and transactions entered in the system daily.
Completes all daily activity reports at the end of the scheduled shift.
Participates in educational and developmental activities.
Maintain patient flow
Follow HIPAA guidelines.
Other duties as required
Qualifications :
2 years of experience in a clinical setting
Exceptional verbal and written communication skills
Excellent customer service orientation and phone skills
Ability to manage multiple projects and competing priorities in a fastpaced environment
Exceptional organizational skills
Education/Certificate/License
High School Graduate or GED
Additional Information :
All your information will be kept confidential according to EEO guidelines.
#LIDNI
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
