Lead SW Engineer

Visas Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the worlds most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants 15k Financial Institutions and billions of everyday people. While working with us youll get to work on complex distributed systems and tackle massive scale problems centered on new payment flows business and data solutions cyber security and B2C platforms.

The Opportunity:

We are seeking innovative adaptable and passionate Software Engineering Lead ready to tackle complex challenges on a global scale. This role offers an exciting opportunity to work on highimpact applications in a fastpaced environment. As a Visa Software Engineer you will be a key member of a crossfunctional development team inventing designing building and testing software products for a worldwide customer base. You will contribute to cuttingedge payment technology shaping the digital future of monetary transactions.

Key Responsibilities

• Architect and oversee integration of Large Language Models (LLMs) and GenAI capabilities into core services ensuring reliability efficiency and adaptability.
• Drive the implementation of retrievalaugmented generation (RAG) pipelines integrating vector databases and knowledge retrieval infrastructure.
• Define and enforce API design standards for GenAI services including REST gRPC and streaming interfaces for model inference and knowledge access.
• Mentor and guide junior engineers promoting best practices in software engineering clean code testing and DevOps.
• Lead the development of agentic workflows using orchestration frameworks such as LangChain LangGraph or custombuilt systems.
• Collaborate crossfunctionally with ML engineers data scientists product managers and architects to deliver endtoend AIpowered solutions.
• Own the performance observability and reliability of backend systems proactively identifying areas for optimization.
• Stay abreast of the latest developments in GenAI backend technologies and cloud infrastructureand translate them into actionable strategy and architecture.
• Contribute to technology vision and roadmap helping shape the next generation of AIenhanced products and platform capabilities.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications
10 years of relevant work experience with a Bachelors Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 4 years of work experience with a PhD OR 13 years of relevant work experience.

Preferred Qualifications
12 or more years of work experience with a Bachelors Degree or 810 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
Demonstrated technical leadership in architecting and delivering scalable software systems with a strong emphasis on APIfirst design and microservices.
Handson experience designing building and deploying GenAIpowered applications using LLMs (e.g. GPT Claude Mistral) in production environments.
Proficiency with retrievalaugmented generation (RAG) architectures including integration with vector databases (e.g. Pinecone FAISS Weaviate) and document stores.
Deep understanding of modern backend technologies and programming languages such as Java Python C# or Go.
Experience building orchestration and agentic workflows using frameworks such as LangChain LangGraph Autogen or custom LLMbased routing engines.
Expertise in developing and scaling APIs for AI inference knowledge retrieval or enterprise GenAI services.
Familiarity with infrastructure and DevOps practices for GenAI workloads including model deployment CI/CD and observability.
Ability to guide crossfunctional teams in GenAI initiatives including close collaboration with ML scientists product teams and data engineers.
A passion for mentoring engineers fostering innovation and shaping the future of AIpowered software development.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 510% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 160600.00 to 232900.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Fulltime