Customer Service
Customer Service
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Job Alert
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Job Description
Job Title: Customer Service
Hours: 37.5 Monday Friday 9:00 am till 5:00 pm
Job Location: Leicester Hybrid
Salary:
As our Customer Service Advisory (non food)
You will
- Successfully own and manage a volume of product lines within a timeframe to ensure the clients key milestones are met.
- Provide nontechnical operational support to internal departments suppliers clients and other external bodies via email and telephone.
- Work with the Account Managers to ensure the smooth running success and development of a Global Contract and take on additional clients and projects as gained.
- Follow up on sales inquiries liaise with the team leader and advisor to issue quotations to clients ensuring all actions and communications are recorded in Salesforce.
- Own multiple email inboxes and telephone calls.
- PO Chasing and invoicing for all completed products and financial reporting.
Qualifications :
Skills & Knowledge
- Good written and verbal communication skills
- Be able to work proactively within defined processes and deadlines with little supervision.
- Build professional relationships with both internal and external stakeholders.
- Be highly organised practical and proactive.
- Have a methodical and structured approach to managing high volumes of products.
- Have excellent computer skills including Microsoft Office Packages.
- A positive work ethic and a can do attitude.
Qualifications
- At a minimum must be qualified to A Level (or equivalent).
Additional Information :
SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race colour religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.
APPLY NOW for full consideration you can be sure that your application will be treated confidentially and impartially and you will always receive an update within 10 business days.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
