Sales Operations Executive - Spanish speaking
Sales Operations Executive - Spanish speaking
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Job Description
Are you our next Sales and Operations Executive to support our growing portfolio of beauty brands across the Spanish and UK markets
This role combines account management operational coordination and customer success providing a vital link between our large retail customers and our internal teams. Youll work directly with major European retailers to ensure efficient order fulfilment manage account relationships and support the business in its commercial and operational goals.
Were looking for a commercially minded professional to manage the operational needs of our Spanish and UK retail partners. Youll be at the heart of ensuring seamless order processing and delivery while representing our brands with exceptional customer service.
Key Responsibilities:
- Act as the main point of contact for Spanish and UK retail accounts managing customer success through proactive account management and relationship building.
- Oversee the endtoend order process using ERP systems: from order entry to delivery ensuring accurate stock management and timely fulfilment through our European 3PL partners.
- Handle invoicing shipment documentation and coordinate with internal teams including Sales Merchandising and Trade Marketing to ensure operational alignment and drive sales growth.
- Organise and conduct regular business review meetings with key accounts to identify growth opportunities improve service and provide tailored support.
- Support the wider business development function by contributing insights from customer feedback and identifying crossselling opportunities.
Requirements:
- Fluency in Spanish and English is essential (German Portuguese or French language skills are a plus but not essential).
- Proven experience in customer service account management logistics or sales ideally within a retail or consumer goods environment.
- Strong organisational skills with the ability to prioritise tasks manage multiple deadlines and operate independently.
- Familiarity with ERP systems and strong proficiency in Microsoft Office particularly Excel.
- Demonstrated ability to understand and improve processes and operational workflows.
Personal Attributes:
- Strong communication and interpersonal skills confident working with retail partners and internal teams.
- Highly organised with exceptional attention to detail and time management.
- A collaborative team player with an entrepreneurial mindset and drive to deliver results.
- Curious analytical and solutionoriented with a passion for delivering excellence in operations.
Albert Roger Group is a panEuropean Health & Beauty company bringing a portfolio of exciting cuttingedge brands to consumers and retailers across the continent. We proudly work with brands from global groups such as Unilever PZ Cussons and Revolution Beauty and were expanding rapidly.
Employment Type
Full Time
