Client Relationship Coordinator Hybrid
Client Relationship Coordinator Hybrid
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Client Relationship Coordinator collaborates with clients to interpret requirements to understand both printing specification and pricing needs as well as building relationships. Analyzes discrepancies and recommends solutions for resolution. Responsible for data integrity. Performs testing and peer reviews for proposed programming changes. Assists in implementing company strategies and solutions while providing feedback concerning obstacles of programs and initiatives.
This is a hybrid position so we are looking for candidates who are comfortable and available to come in to our office at 15955 La Cantera Pkwy San Antonio TX 78256 at least 2 days per week. Mondays and Fridays are always work from home.
KEY DUTIES/RESPONSIBILITIES
- Analyzes requests and determines the best course of action to implement regarding request for additions changes or inquiries to pricing product setup and ordering applications. Maintains and adheres to documented processes to ensure audit controls are followed. 40
- Communicates directly with clients key decision makers and internal decision makers. Research issues initiated by the client to determine root cause of problem and provide recommendations. Provides information regarding specific client setup to include printing specification and/or pricing concession. 20
- Serves as a liaison between both internal and external clients to expedite the coordination of information. To include custom products pricing concessions and interpreting internal reports. Enters additions and changes into complex mainframe environments. Interprets and implements request based on clients documentation. Tests setup to ensure accuracy. 15
- Participates on New Logo teams to include system migrations mergers and/or acquisitions. 15
- Supports process improvement teams as assigned. Consults with IT personnel to evaluate and implement process improvement projects to reduce waste coordinate status of information and testing. To include approving/disapproving changes. 10
Qualifications :
EDUCATION
- High School Diploma or GED (Required)
- Bachelors Degree (Preferred)
- In lieu of the above education requirements a combination of experience and education will be considered.
EXPERIENCE
- 5 7 years experience. (Required)
- Crossfunctional knowledge across platforms (Preferred) to include but not limited to process knowledge of Client Specifications Retail and Contract work.
- Relevant Experience (Preferred).
KNOWLEDGE/SKILLS/ABILITIES
- Ability to see the big picture and think strategically tactically and innovatively about finding opportunities for improvement and the impact of change to the organization.
- Excellent oral & written communication skills.
- Proven critical thinking skills and demonstrated problem solving ability.
COMMUNICATION AND CONTACTS
Will have contacts with employees at all levels within Vericast and Client decision makers. Must be capable of communicating effectively. Experience must show effective communication skills used to influence others and positively affect results.
Additional Information :
Hourly rate: $25.00 $30.00 per hour
The ultimate compensation offered for the position will depend upon several factors such as skill level cost of living experience and responsibilities.
Vericast offers a generous total rewards benefits package that includes medical dental and vision coverage 401K with company match and generous PTO allowance. A wide variety of additional benefits like life insurance employee assistance and pet insurance are also available not to mention smart and friendly coworkers!
At Vericast we dont just accept differences we celebrate them we support them and we thrive on them for the benefit of our employees our clients and our an Equal Opportunity employer Vericast considers applicants for all positions without regard to race color creed religion national origin or ancestry sex sexual orientation gender identity age disability genetic information veteran status or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at . EEO is the law. To review your rights under Equal Employment Opportunity please visit: #LIHYBRID
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
