The SAP Support Specialist will serve as the primary point of contact to our business units focusing on enhancing MATs SAP system. This role involves utilizing analytical tools adopting best practices and staying informed about new technologies and processes. The Support Specialist will design systems and processes to improve productivity streamline business functions and address challenges identified by the business.
Salary Range: $51400$60000
Principle Responsibilities
SAP Functional
- Work with analysts to support business processes identify relevant systemsbased solutions alternatives and discuss these with business users. Work directly with users and management to build consensus on a solution and coordinate implementation activities. (Break/Fix)
- Prepare and execute test scripts for business process changes and upgrades
- Develop and maintain Design Documents Training Documents Business Process Documents Flowcharts and Strategic Decision Documents
- Develop technical specifications for system enhancements and do the subsequent SAP system configuration testing and documentation
- Regular interaction with users to ensure they understand and are making full use of the systems capabilities
- Assist in the technical preparation of Business Process Procedures Test Scenarios Enduser documentation and User manuals
- Troubleshoot user problems and implement solutions.
- Acquire new systems knowledge through research reading and formal training.
Technical
- Knowledge of configuration in SAP including the ability to investigate/troubleshoot the existing setup.
- Knowledge and experience in the use of ECATT LSMW Winshuttle or other data load process
- Limited system debugging ability to analyze ABAP short dumps and resolve underlying causes. Knowledge of programming languages in general is a positive.
- Assist the BI Analyst with Functional reporting requirements including writing specifications testing and enduser training.
- Transport management in R/3 landscape and assist with R/3 security & authorization implementation.
Qualifications :
Education/Experience:
- Must have good analytical statistical and problemsolving skills. Ability to write routine reports & correspondence.
- Sound judgment and decisionmaking skills. Strong work ethic.
- Experience in MS Office including Excel and Outlook
- Good interpersonal/customer relation skills; good verbal and written communication; ability to develop and implement strategic plans.
- Strong commitment to customer satisfaction and quality.
- Ability to work flexible schedules including evenings and weekends
- Versatility flexibility and a willingness to work within constantly changing priorities.
- Bachelors degree preferred
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime