Load Planner - Bilingual English Spanish
Load Planner - Bilingual English Spanish
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Tracking & Tracing: Monitor shipments in transit update tracking systems and proactively communicate status updates to clients.
- Data Entry: Accurately input shipment details updates and customer information into logistics management systems.
- Customer Service: Respond to client inquiries via phone email and chat regarding shipment statuses delays or issues.
- Issue Resolution: Investigate and resolve delivery discrepancies delays and customer complaints in a professional and timely manner.
- Carrier Communication: Coordinate with carriers and drivers to ensure timely pickups and deliveries.
- Documentation: Maintain accurate records of shipments proof of deliveries and service logs.
- Collaboration: Work closely with warehouse dispatch and sales teams to streamline logistics operations.
- Compliance: Ensure all shipment documentation follows company and regulatory requirements.
Salary: $24 $26 /hr. (DOE)
Qualifications :
- Experience: Prior experience in logistics supply chain transportation or customer service preferred.
- Technical Skills:
- Must have experience with Microsoft Outlook and Excel.
- Proficiency in data entry and logistics software (TMS WMS or similar systems).
- Communication: Excellent verbal and written communication skills.
- Attention to Detail: Strong accuracy in data entry and documentation.
- ProblemSolving: Ability to troubleshoot issues and provide quick resolutions.
- Multitasking: Capability to handle multiple tasks in a fastpaced environment.
- Team Player: Works well with crossfunctional teams and clients.
Preferred Qualifications:
- Experience in freight forwarding trucking or 3PL logistics.
- Knowledge of shipping regulations and industry best practices.
- Bilingual (English & Spanish) is a plus.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
