Housekeeping Supervisor
Housekeeping Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
The housekeeping department is a busy hub of activity so youll never be bored with us! We have 30 individually styled bedrooms so if youre a secret interior designer at heart our hotel is full of inspiration. Were like no other standard hotel we have lots of little quirks personality and luxury in our rooms just one of the reasons our housekeeping team enjoy working in this area.
A Housekeeping Supervisor
- Leads the team in absence of the Housekeeping Manager.
- Attends operational meetings in absence of department management.
- Leads team briefings and staff meetings as required.
- Carries our regular staff reviews in line with review schedule.
- Reviews updates and writes new SOPs as required.
- Compiles and issues rotas that are in line with budgets.
- Supports the monitoring and controlling of spending within the department.
- Compiles orders for required items e.g. cleaning products and gains purchase order numbers as required before placing orders.
- Authorises invoices.
- Releases rooms to reception upon completion of checks (ensures no actions outstanding).
- Arranges engineers should the equipment break down.
- Liaises with maintenance to arrange for pre planned maintenance.
- Reviews and ensures all tasks have been completed in the daily checklists.
- Manages and records.
- Acts of Kindness for the Love & Laughter Programme.
- Shows an awareness of the current review position and scores as well as demonstrates a clear ability to obtain reviews from guest and to actively support and encourage other team members to seek out review opportunities.
- Ensures all outdoor cushions are stored correctly and cleaned on a regular basis
Qualifications :
- Previous experience in a similar level of establishment is preferred.
- Previous housekeeping experience is essential in either a 4 or 5 star property
- Strong teamwork and communication skills to effectively collaborate with other teams on site.
- Flexibility to work evenings weekends and holidays as per the demands of the business and is adaptable to rota changes.
- Ability to work as part of a team helping other team members to complete tasks.
- The ability to adapt to any request and deal with it in a timely and efficient manner preferably with a smile.
- Ability to work in a busy environment and under pressure
- Ability to work under own initiative
- Excellent organisational skills
- Strong sense of need for achievement of goals and success
- High level of motivation determination and commitment
- Happy to undertake additional or other duties or work as necessary to meet the needs of the business.
- Good health and a general level of fitness is an essential part of this role.
- Is able to respond to urgent issues in a helpful and calm manner prioritising guest and staff welfare in the case of an emergency.
- Can act as a First Aid Aider or Fire Warden in the event of an accident or emergency.
Additional Information :
Salary: from 27560
Gratuities are allocated on a points basis depending on development tiers. Although variable average levels are projected as being around 550 per month.
Hours: 40 per week.
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- Onsite parking
Relocation assistance may be available
Staff transport provided free between staff houses and hotel
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
