Physician Office Specialist - Surgical Call Center - Ladson Office Park
Physician Office Specialist - Surgical Call Center - Ladson Office Park
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Salary Not Disclosed
1 Vacancy
Job Description
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Work Shift: Monday Friday 8:00am 5:00pm
Work Location: Ladson Office Building
Primary Function/General Purpose of Position
The Physician Office Specialist should be knowledgeable and flexible in performing any major function within a physician practice. These activities include but are not limited to receptionist duties charge posting closing end of day precertifications maintaining medical records performing Medical Assistant (MA) duties and training other staff for the above functions. Must have a current American Heart Association BLS for Healthcare Provider Card before providing direct patient care. Coordinate with other care team members to provide exceptional patient service.
Essential Job Functions
- Receptionist duties Answers phones and directs calls to the appropriate party collects copayments and deductibles at time of service. Checks patients in schedules new patients as well as return visits.
- Charge Posting/Accounting duties responsible for daily posting of all charges receipts ensuring all encounter forms are accounted for obtaining any missing charge information. Accurately posts CPT and ICD9 codes pays attention to procedure modifiers and appropriateness of diagnosis codes. Responsible for balancing receipts and deposits at close of day.
- PreCertification duties Responsible for verifying insurance coverage and obtaining authorizations if necessary from insurance carriers for procedures test therapy etc. Notify physician/assistant when precert problems occur
- Medical Records duties Pulls charts for scheduled patients prepares charts by assuring all required reports faxes and notes are present files charts back. Follow HIPAA guidelines for release of medical records. Thins charts per office schedule following chart retention regulations
- Medical Assistant duties Prepares patient and equipment for exams and procedures apply/remove dressings administers treatment under the direction/supervision of the physician. Maintains medical supply inventory maintains physicians call schedule schedules all surgeries and procedures with the OR if applicable. Provides phone triage for scheduling same day appointments.
- Performs other job duties and responsibilities as required.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other jobrelated duties as required by their supervisor subject to reasonable accommodation.
Licensing/Certification
N/A
Education
High school diploma or equivalent and 2 years experience or associates degree and one year experience.
Work Experience
1 year MA experience. (Preferred)
Training
N/A
Language
N/A
Patient Population
The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also select the age of the patient population served:
XDemonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patients status and interprets the appropriate information needed to identify each patients requirements relative to his or her age specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates 04 weeks)
Infant 112 months)
Pediatrics 112 years)
Adolescents 1317 years)
Adults 1864 years)
Geriatrics 65 years and older)
Not applicable to this position
Working Conditions/Physical Requirements
May require long periods of sitting or standing some stooping bending and stretching. Hearing must be in range of phones. Intermittent standing. Intermittent walking. Intermittent sitting. May require lifting or moving items up to 50 lbs. Intermittent lifting/moving patients. Intermittent use of finger/hand dexterity. Frequent reaching with hands/arms. Corrected hearing and vision to normal range. Exposure to blood body fluids or tissue. Possible exposure to infectious materials communicable diseases and/or other conditions common to a healthcare environment. Normal medical office environment. Ability to read and comprehend. May be required to take call and/or work weekends/holidays based on the needs of the department. Work may be interrupted frequently and potential for extended hours and a variable schedule.
Skills
Hard/Tech/Clinical Skills:
Soft/Interpersonal Skills:
Efficient data entry skills pleasant interpersonal skills ability to sort and file ability to balance charges payments deposits at end of day. Additionally flexibility and versatility are a must. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Strong patientcentered focus. Effective verbal and written communications skills. Ability to work as part of a clinical team. Ability to establish and maintain effective working relationships with patients employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Ability to speak clearly and concisely. Ability to read understand and follow oral and written instruction.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
PP RSFPP Surgical Call Center RSFPP Specialty CareIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
