TSA Sales Associate I - NU

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church each year we help more than 2 million people providing necessities such as food clothing and shelter. In addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith and valuesbased organization we hire and serve people of all backgrounds and walks of life there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

The Sales Associate assists in all areas of the Thrift Stores operation including: the efficient and effective reclamation processing or distribution of warehouse goods; provides quality customer service; participation in the maintenance of an effective and attractive display merchandise in order to maximize profitability of the store. The incumbent will be working at the Westbank Thrift Store located at #Old Okanagan Highway in Westbank B.C.

RESPONSIBILITIES and Accountabilities:

• Provide positive and courteous service to customers
• Process customer transactions at the sales counter including cash and debit/credit sales ensuring accuracy and in accordance with policies and procedures
• Accurate opening and closing of store procedures when required including POS terminals and till
• Assist in keeping the general sales floor neat & clean and assure product displays are kept full and are tidy
• Keep stock rotated as per schedule or as directed by supervisor
• Implements store layout plans to attract customers including window displays and merchandise displays; Arrange and display sales items
• Work with volunteers as assigned
• Ensure workstations for volunteers are clear and ready before they arrive
• Receives sorts stores and prices donations as per directions and standards
• Process donated items by unloading sorting packing storing bailing and reloading the donations
• Lifts and relocates bags and boxes to determined areas as required. Assists with heavy lifting as required
• Climbs ladders and stores seasonal product in overhead storage bins
• Separates recycling and garbage and processes both according to the direction given including into truck for removal
• Meets assigned daily targets; counts weighs and record incoming and outgoing donations
• Maintains general cleanliness along with the safety and functionality of warehouse and property in accordance with all safety policies and guidelines
• May operate the forklift to move goods as necessary after sufficient training
• Shares janitorial duties in common spaces such as washroom and kitchen
• Performs other duties as assigned

CRITICAL RELATIONSHIP MANAGEMENT

Able to communicate cordially with staff volunteers donors customers and neighbours.

Governance Boards and Councils: none

Internal: staff volunteers customers

External: neighbours visitors

MANAGERIAL RESPONSIBILITY:

Reports to: Thrift Store Manager

Direct reports: none

FINANCIAL AND MATERIALS MANAGEMENT:

No financial responsibilities

Minor material responsibilities (cleaning supplies tools and equipment)

WORKING CONDITIONS:

• Physical Effort/Dexterity Required
  • The performance of the job requires frequently standing for long periods of time twisting bending crouching reaching overhead pulling and pushing kneeling & lifting up to 25 pounds
• Concentration Required
  • The performance of the job requires frequent safety awareness and sorting of donations
  • Attention to detail problem solving and analytical skills
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
• Typical working location for this position is in the entire facility and property designated
• The performance of the job requires mopping/sweeping bending/twisting/lifting occasional ladder work and fine motor skills
• The performance of the job requires moderate to high attention when using motorized equipment handling hazardous chemicals adhering to safety procedures and regulations
• Works under the following disagreeable conditions:
  • Odors
  • Dealing with angry people
  • Exposure to and alcohol
  • Verbal abuse
  • Various weather conditions
  • Multitasking
• May be exposed to the risk of moderate to severe injury or illnesses due to:
  • Physical attacks by others
  • Exposure to infectious diseases
  • Exposure to toxic chemicals
  • Moving objects
  • Sharp objects (e.g. needle pricking)
  • Electrical Hazards
  • Injury from lifting
  • Falling on wet/slippery floors
  • Repetitive strain injuries (e.g. back wrist).

The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision and Values professionally upholding our code of conduct.

Education Qualifications and Certifications:

• As this is a job under the Federal Governments Canada Summer Jobs Program the incumbent must: be between 15 and 30 years of ageat the beginningof the employment period be a Canadian citizen permanent resident or person to whom refugee protection has been conferred under theImmigration and Refugee Protection Actfor the duration of the employment**andhave a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
• WHMIS Certificate
• First Aid Certificate

Experience and Skilled Knowledge Requirements

• A minimum of three 3 months prior related experience
• Alternative combination of education and experience may be considered
• Able to provide Criminal Background Check screening and Vulnerable Sector Check that is satisfactory to The Salvation Army in its sole discretion is required.

Skills and Capabilities (examples provided below):

• Respect and understanding of The Salvation Army its mission culture and values
• Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army in its sole discretion is required.
• Ability to work in compliance with fire safety health & safety and emergency procedures
• Willingness to be trained and follow direction
• Attention to detail
• Strong sense of integrity and confidentiality
• Professional ethics and a balanced sense of fairness and flexibility

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.