Chief Operating Officer
Chief Operating Officer
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Job Description
Monadnock Family Services (MFS) is looking for a Chief Operating Officer (COO) with healthcare management experience to join our Executive Team. MFS is a nonprofit Certified Community Mental Health Center serving the Monadnock region in southwestern New Hampshire. Our organization stives to be the employer of choice in community mental healthcare for those seeking to make a longlasting and positive impact on the population we serve. We pride ourselves on supporting both our patients and employees. MFS is poised to undergo an organizational restructuring to foster growth innovation and operational excellence. If youre looking for a challenging but rewarding leadership opportunity we invite you to join our organization and be a leader of our strategic innovation and growth.
In collaboration with the Chief Executive Officer (CEO) the COO will be responsible for leading the short and longterm strategic direction of our organization and for optimizing effective and efficient delivery of safe and highquality healthcare. The COO will oversee the programmatic and regulatory aspects of all services as to maintain compliance with appropriate local state and federal regulations and statutes and keeping with ethical and effective interventions. The COO has sharedresponsibility with the Executive Team to maintain optimal strategic positioning and financial sustainability of the organization. The COO will be working with the Executive Team to ensure that our operations drive forward the mission goals vision and sustainability of MFS. Success in this position requires a resultsdriven approach; effective use of Lean Sigma Six Entrepreneurial Operating System (EOS) or similar lean and high quality practice management expertise; familiarity with electronic health record informatics and data analysis; and strong leadership skills. The COO will actively engage with other community agencies stakeholders and individual relationships to promote the agencys presence and involvement in the community.
- Knowledge of the unique needs of mental healthcare programs
- Understanding of the financial and workforce challenges that healthcare organizations face
- Demonstrated success in strategic development and leading improvement initiatives
- Strong leadership skills at all organizational levels
- Complex problemsolving skills in individual and group settings
- Ability to work with staff to promote competency and retention
- Experience with electronic health record informatics and data analysis
- Ability to learn complex payment systems and models of reimbursement
- Proficiency in Lean Sigma Six EOS or similar framework
- Familiarity with lean management
- At least 8 years of senior level supervisory experience in organizational operations and financial management
- Bachelors degree in business or relevant field
- Masters degree in public health health administration business administration or equivalent
Required Experience:
Chief
Employment Type
Full-Time
