Project Support Officer
Project Support Officer
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Job Description
We are currently looking for aProject Support Officer to join ourPatient Safety MonitoringFunction within theSafety and Surveillancegroup.
This is a fulltime opportunity on a fixed term contract to 31st March 2026basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60 attendance in office sites.
We are currently implementing a flexible hybrid way of working with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role this can flex up to 12 days a month with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.
Who are we
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.
The central mission of the Safety & Surveillance portfolio is to protect the public by appropriately identifying assessing and managing the risks associated with medical products. In every aspect of this work we harness the best science technology information and professional practice to protect patients in new and impactful ways.
The Patient Safety Monitoring Function is responsible for developing and delivering a world class vigilance system to detect and monitor safety signals for medicines medical devices vaccines and blood products.
The MHRA in partnership with Genomics England is running a pilot called the Yellow Card Biobank to determine the role of genetics in adverse drug and vaccine reactions. The aim of the Biobank is to enable the identification of patients most at risk of harm from serious side effects due to genetic factors and help reduce their burden on patient lives and on the NHS.
Whats the role
The post holder will be responsible for providing efficient effective and proactive administrative support to the Yellow Card Biobank Team. This includes organising and preparing meetings and taking accurate minutes to agency standards. The successful applicant will act as the primary point of contact to manage the Yellow Card Biobank mailbox promptly addressing important communications and gathering input from team members as needed. Additionally they will manage and coordinate busy project diaries ensuring that meetings are appropriately scheduled and deadlines are met.
Key responsibilities:
- Providing efficient effective and proactive administrative support to the Yellow Card Biobank team
- Managing and coordinating project diaries
- Organising and preparing meetings and events
- Writing accurate meeting minutes to agency standards
Who are we looking for
Oursuccessful candidatewill:
- Previous administrative experience in taking minutes and organising meetings
- Be precise and detail focussed ensuring work is accurate and error free.
- Be able to deliver work at pace working against milestones in a busy environment.
- A good organiser with the ability to deliver work on time whilst maintaining high standards of quality.
- Have strong communication and customer service skills to deal confidently and diplomatically with colleagues at all levels.
If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!
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The selection process:
We use the Civil Service Success Profiles to assess our candidatesfind out more here.
- Online application form including questions based on theBehaviour Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.
- Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.
In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria of having previous experience of minute taking and organising meetings.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competencybased answers provided ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.
Use of AI in Job Applications
Applicants must ensure that anything submitted is factually accurate and truthful. Plagiarism can include presenting the ideas and experience of others or generated by artificial intelligence as your own.
If you require any disability related adjustments at any point during the process please contact as soon as possible.
Closing date:18th May 2025
Shortlisting date: 22nd May 2025
Interview date:3rd to 4th June 2025
Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.
If you need assistance applying for this role or have any other questionsplease contact
Candidates will be subject to UK immigration requirements as well as Civil Service nationality information on whether you are able to apply is availablehere.
Successful candidates must pass a disclosure and barring security check as well as animal rights and prolife activism checks. People working with government assets must completebasic personnel security standard checks.
Applicants who are successful at interview will be as part of preemployment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including TaxFree Childcare. Determine your eligibilityhere.
Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries please contact.
In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact Florentina OleylamiHead of Talent Acquisition.
If you are not satisfied with the response you receive you can contact the Civil Service Commission at:
Civil Service Commission
Room G/8
1Horse Guards Road
London
SW1A 2HQ
Required Experience:
Unclear Seniority
Employment Type
Contract
