ProjectProgram Manager III Health Care for the Homeless Network Contract Monitor
ProjectProgram Manager III Health Care for the Homeless Network Contract Monitor
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Job Description
Summary
Health Care for the Homeless Network (HCHN) contracts with 17 communitybased agencies to provide medical mental health substance use disorder and case management services to vulnerable homeless individuals and families in Seattle and King County. Services are provided in shelters day centers on the street and in other locations where homeless people congregate. HCHN also operates the Street Medicine Team with 4 fieldbased teams providing health care to people experiencing homelessness.
Health Care for the Homeless is a longstanding and wellrespected program of public health working to provide critically needed health services to our most vulnerable neighbors those experiencing homelessness across King County. Our team is a dynamic and passionate group collaborating internally and with external partners to ensure effective health services are in place to serve the needs of our community. Our work is guided by a communitybased Governance Council comprised of providers of health services and people with lived or living experience of homelessness.
This position is responsible for a variety of contract development and monitoring duties with multiple community agencies working in close collaboration with the contracts team and other HCHN staff and CHS Division staff. The primary purpose of this position is to carry out contracting duties for the HCHN programs partnerships that deliver health related services in homeless sites especially as the program expands to meet increased community need. Other duties include reporting invoice review and approval ensuring equitable contracting practices and providing technical assistance and program support to homeless contracted health care service providers.Commitment To Equity and Social Justice
Named after Dr. Martin Luther King Jr. one of the most influential civil rights leaders in our nations history King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices strategies and policies that promote fairness justice and opportunity for all in our workplaces and our communities. With this commitment King County has adopted a proequity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights opportunities and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020 King County and Public Health committed to being intentionally antiracist and accountable to Black Indigenous and People of Color communities.
To learn more please visit Schedule
This is a fulltime position 40 hours per week and the typical work week is Monday Friday 8 5. Work schedule will be determined at time of hire may vary based on operational need and may include occasional early morning evening and weekend hours. This position is exempt.
Work Location
Position is based at downtown Seattles Chinook Building 401 5th Avenue Suite 1000 Seattle WA 98104 and other Public Health locations as needed. Remote work for a portion of the schedule is possible. Some travel to locations throughout King County may also be required.
(Some of the work associated with this position will be performed through teleworking and will report to office location and to meetings as needed. Travel to other work locations may be necessary. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team.
Job Duties
- Develop service contracts with agencies funded to provide homeless health care services working closely with the Operations Manager.
- Specific aspects include:
- developing scopes of work
- project budgets and contract exhibits
- tracking contracting process to ensure timely .
- Specific aspects include:
- Investigating or supporting opportunities for improving equity in the contract development and contract monitoring practices in conjunction with HCHN staff contractors and other teams within the CHS Division.
- Monitor contracted work including tracking changes in service hours and staff at contracted sites conducting regular desk monitoring and onsite monitoring visits to provide technical assistance and assure compliance with terms of contracts; and producing quarterly and annual progress reports for funders and other stakeholders.
- Provide technical assistance to agencies as needed and ensure submission of timely and complete invoices.
- Review programmatic aspects of contractor invoices and highlight any missing or inadequate documentation and coordinate with staff conducting fiscal review of invoices to request needed followup.
- Position also works closely with HCHN finance staff in monitoring subcontractor invoices and providing technical support to subcontractors relevant to billing requirements of their contract.
- Cultivate and strengthen contractor partnerships to ensure maintenance and expansion of health services to people living homeless while simultaneously ensuring compliance in contracted work.
- Provide technical assistance to partners to support contract compliance and program quality in delivery of homeless health care services via interdisciplinary teams.
- This includes developing templates for memorandums of agreement and other tools to assure effective interagency operations and communication for services provided in homeless service sites.
- Conduct other general planning and analysis duties in the HCHN program as assigned.
- Typical projects include but are not limited to preparing project descriptions updates and presentations on homeless health care issues; conducting research and analyses to inform program design and promote improvements.
- May assist with coordination of New Provider Orientations and other trainings Requests for Proposals (RFPs) for contracted services community needs assessment efforts and with grant applications developed on behalf of HCHN.
- Other program duties as assigned.
- Develop service contracts with agencies funded to provide homeless health care services working closely with the Operations Manager.
Experience Qualifications Knowledge Skills
Ideal Candidate:
- Knowledge of equity and social justice principles and practices and their application in work environments.
- Knowledge of and experience in preparing and monitoring service contracts for the delivery of communitybased services.
- Must be approachable and relatable an effective listener able to gain trust easily and be able to maintain discretion when sensitive subjects are raised.
- Demonstrated experience gathering analyzing and presenting program related information.
- Knowledge of models of health care delivery shown to be effective in improving access to care and health outcomes for homeless and formerly homeless people.
- Knowledge of service systems serving homeless people including health programs shelters day centers transitional housing and supportive housing agencies.
- Excellent verbal and written communication skills.
- Demonstrated ability to collaborate effectively with diverse individuals teams committees and organizations such as homeless shelter and housing agencies health care centers and mental health and substance use disorder service agencies.
- Demonstrated ability to work independently and as a member of a team.
- Demonstrated experience developing and monitoring project budgets.
- Demonstrated proficiency in Microsoft Excel and Word
Desired Candidate:- Three or more years experience (or equivalent) working in homeless services or programs focused on other vulnerable populations.
Supplemental Information
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply
All eligible applicants.
Application Process
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
- Resume
- Cover Letter/Letter of Interest
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted.
Necessary Special Requirements
- The selection process may include evaluation of application materials and supplemental questions interviewing and testing. You must completely fill out the application with your relevant education and work experience.
- The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR if applicable).
- The selected candidate must be able to pass a thorough background investigationbut findings may not necessarily disqualify an applicant for employment.(and Preemployment Physical if applicable).
- For more information on our selection process please refer to For tips on interviewing please visit are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Public Health relies on office automation (Microsoft Office) and webbased enabled tools therefore candidates must be proficient and comfortable with computer use to perform functions associated with ongoing work.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
- Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all Public Health positions.
- When Public Health responds to an emergency and in accordance with relevant CBA language and/or KC policy and procedures we may assign duties outside your regular job description. This may involve responding at any time including nights and weekends with possible deployment to locations other than the department.
- If you need a disability accommodation in the application or testing process please call the contact number listed on the job announcement.
Union Membership
Nonrepresented
Contact
For more information about the application process please contact Alexis Owens at
Required Experience:
Manager
Employment Type
Full-Time
