Senior Operations Manager- Fulfillment
Senior Operations Manager- Fulfillment
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Job Description
The Opportunity:
The Senior Operations Manager is responsible for all budgetary people development and operational goals within their department. You will lead a team of leaders and will mentor your team to ensure performance objectives are met creating a positive environment and and developing leaders within the Fulfillment Center. You will work on site and report to the sites general manager.
Your Impact
- Lead the operation of a multishift 7dayperweek multidepartment variable volume distribution operation team including productivity financial and service goals that meet the demands of our customer.
- Develop strategic plans to operate within an approved cost structure.
- Develop methods of improving specific aspects of the operation such as processes that lead to improved operational effectiveness.
- Conduct scheduled roundtable meetings inclusive of all schedules/shifts and departments.
- Develop and submit an annual budget plan for your departments. Monitor expenses against budgeted costs and provide explanations for variances for all.
- Design and implement training programs and supporting materials for employee education and development.
- Develop procedures to meet new or changing conditions within the department. Ensure consistency among sites in quality practices. Work with necessary partners across the network to obtain agreement and implement corrective action measures.
- Set the shortterm and longterm strategic vision at the site maximizing inventory accuracy with a focus on highlevel customer service and operational excellence.
- Lead teams in ways to lead a safe working environment for employees and maximize employee engagement throughout the operation and ensures that site remains proper health and security environment.
What You Bring
- 8 years experience in fulfillment leadership improving network resources and understand how to improve performance and service levels.
- 4 years experience in budgeting financial management and labor planning and optimization.
- Experience leading projects to guide cost savings and improve service to our customers through network and process improvements with our DCs vendors and transportation partners.
- Subject matter expert in quality and operational controls internal controls auditing process improvement organization and operations flow design and distribution systems.
- Excellent performance in engagement leadership culture behavior cost awareness customer orientation loyalty organizational talent conceptual initiate and live change
#LIKW1 #LIOnsite
Consent Statement : I CERTIFY THAT THE FACTS CONTAINED IN THIS APPLICATION ARE TRUE AND COMPLETE TO THE BEST OF MY KNOWLEDGE. I UNDERSTAND THAT ANY MATERIAL MISREPRESENTATIONS OR FALSE INFORMATION WILL DISQUALIFY ME FOR CONSIDERATION FOR HIRE AND THAT IF I HAVE ALREADY BEEN HIRED WILL BE GROUNDS FOR THE TERMINATION OF MY EMPLOYMENT. I AUTHORIZE INVESTIGATION OF ALL STATEMENTS CONTAINED HEREIN AND THE REFERENCES LISTED BELOW TO GIVE YOU ANY AND ALL INFORMATION CONCERNING MY PREVIOUS EMPLOYMENT AND ANY PERTINENT INFORMATION THEY MAY HAVE PERSONAL OR OTHERWISE. BY SIGNING BELOW I HEREBY FOREVER RELEASE QVC & ITS SUBSIDIARIES AFFILITATES DIRECTORS OFFICERS EMPLOYEES AND AGENTS AND ANY PERSON OR ENTITY PROVIDING INFORMATION TO THE PURSUANT TO THIS APPLICATION FROM ANY AND ALL LIABILITIES OF EVERY KIND AND NATURE INCLUDING BUT NOT LIMITED TO CLAIMS FOR DEFAMATION INVASION OF PRIVACY MISTAKEN IDENTITY AND MISUSE OF INFORMATION OBTAINED AND ANY OTHER CLAIM OR COURSE OF ACTION ARISING OUT OF THE PROCUREMENT OR USE OF INFORMATION OBTAINED IN SUCH INVESTIGATION.I UNDERSTAND AND AGREE THAT IF HIRED MY EMPLOYMENT IS FOR NO DEFINITE PERIOD AND THAT THE EMPLOYER FOLLOWS AN EMPLOYMENTATWILL POLICY WHICH MEANS THAT I OR THE EMPLOYER MAY TERMINATE MY EMPLOYMENT AT ANY TIME FOR ANY REASON OR FOR NO REASON WHATSOEVER WITH OR WITHOUT NOTICE IN ACCORDANCE WITH STATE AND FEDERAL LAWS. THE FOREGOING DOES NOT APPLY IF I HAVE ENTERED INTO A WRITTEN EMPLOYMENT CONTRACT SIGNED BY A DULY AUTHORIZED OFFICER OF QVC.I UNDERSTAND THAT QVC MAINTAINS A DRUG AND ALCOHOL FREE WORKPLACE AND THAT ANY OFFER OF EMPLOYMENT WILL BE CONTINGENT UPON FULL COOPERATION IN THE ADMINISTRATION OF ANY DRUG TESTING AND A SUCCESSFUL (NEGATIVE) DRUG TEST RESULT AS WELL AS THE SUCCESSFUL RESULT OF A NEW HIRE BACKGROUND CHECK.If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fastmoving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrierfree employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
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Required Experience:
Manager
Employment Type
Full-Time
