drjobs Practice Coordinator Intern

Practice Coordinator Intern

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1 Vacancy
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Job Location drjobs

San Francisco, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description
The Practice Coordinator Intern (PCI) serves as the visible and crucial link between our administrative team and the public playing a pivotal role in supporting the smooth functioning of our practice and enhancing customer service. Collaborating closely with our administrative clinical and management teams the PCI undertakes a diverse range of responsibilities.

These encompass but are not limited to managing CRM communications handling telephone interactions processing referrals (both internal and incoming) managing APeX inbaskets performing scanning and filing tasks and overseeing procedure authorizations.

Moreover the PCI plays a central role in maintaining the daytoday clerical operations and communication processes. They rigorously adhere to the UCSF House and Telephone Standards always demonstrating sensitivity to the needs of our patients staff and providers.

The PCI embodies the qualities of a team player working in close cooperation with colleagues and adapting seamlessly to evolving priorities. This selfreliant individual draws upon their deep understanding of practice operations to efficiently troubleshoot prioritize tasks and facilitate complex transactions as part of their daily routine. They also contribute to the development and upkeep of Standard Workflows enhancing our overall operational efficiency.

In summary this role is a cornerstone of our outpatient care unit making a substantial impact by delivering exceptional customer service and ensuring the seamless flow of information between medical professionals hospital staff and various departments to optimize unit efficiency.

To see the hourly range for this position (we recommend that you make a note of the job code and use that to look up): note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide however a job offer will typically fall in the range of 80 100 of the established midpoint. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF including total compensation please visit:
School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
  • Strong computer skills including basic keyboarding skills and experience with at least two Officetype software programs (i.e. Outlook Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
  • Ability to analyze situations prioritizes and develops solutions and makes recommendations.
  • Ability to work with minimal supervision
  • Ability to use good judgment and work independently at times under the pressure of deadlines
  • Ability to access situations prioritizes workload develop solutions and make recommendations.
  • Excellent customer service and communication/interpersonal skills both over the telephone and directly.
  • Able to sit at a computer terminal with telephone headphones for extended periods of time.
  • Basic math skills required.
  • Proven ability to deal with a wide variety of individuals;
  • Ability to deal sensitively and effectively with patients.
  • Excellent organizational and problemsolving skills.
  • Strong writing skills to include the ability to compose edit and proof a wide variety of documents.
  • Demonstrated administrative/office coordination skills.


  • Preferred Qualifications
    N/A

    Equal Employment Opportunity
    The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

    Department Description
    UCSFs Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various offcampus locations. UCSF departments deploy temporary employees to work on special projects fill in for regular employees who are on vacation or leave or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

    About UCSF
    The University of California San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research graduatelevel education in the life sciences and health professions and excellence in patient care. It is the only campus in the 10campus UC system dedicated exclusively to the health sciences. We bring together the worlds leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer neurodegenerative diseases aging and stem cells.

    Pride Values
    UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism respect integrity diversity and excellence also known as our PRIDE values.

    In addition to our PRIDE values UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community nurturing a culture that is welcoming and supportive and engaging diverse ideas for the provision of culturally competent education discovery and patient care. Additional information about UCSF is available at


    Join us to find a rewarding career contributing to improving healthcare worldwide.

    Required Experience:

    IC

    Employment Type

    Intern

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