drjobs Junior Customer Service Specialist - EnglishPolish

Junior Customer Service Specialist - EnglishPolish

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1 Vacancy
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Job Location drjobs

Warsaw - Poland

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide evergrowing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

Job Description

Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving classifying consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries resolving customer problems and responding to customer requests for information.
Basic Qualifications
High school diploma or equivalent
Typically two to three years of clerical and customer service experience

Preferred Skills/Experience
Basic knowledge of products services terminology procedures and systems related to assigned area
Good customer service skills
Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
Ability to resolve complex problems with minimal guidance
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Effective verbal and written communication skills

If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.

Benefits:

We offer an exciting fastpaced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.


Required Experience:

Junior IC

Employment Type

Full-Time

About Company

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