Sr Manager Application Specialist Access Automation Access Services
Sr Manager Application Specialist Access Automation Access Services
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Job Description
About This Role
Biogen is seeking an experienced Sr Manager who has expertise in designing programming implementing and maintaining Sailpoint IdentityNow often. This role includes providing advanced training superuser guidance and L3 support of the application particularly as it relates to its usage. You are the ultimate power user who knows the ins and outs of the app and are often charged with figuring out how to get a particular job done and are always at the forefront in new functional implementations. Responsible for endtoend service delivery to ensure projects enhancements and L3 support is provided with bestinclass quality. You will work with crossfunctional teams of business analysts technical architects process teams and project managers to deliver a variety of upgrades enhancements new modules and other systems development initiatives. This role will report directly to the Head of Access Automation within our Enterprise Application Specialist organization and have functional responsibilities into Enterprise Architecture as an Enterprise Application Owner. Access Automation is a cornerstone of Biogens application security and GXP/Quality compliance programs.
CambridgeHybrid or RTPHybrid based preferred.
What Youll Do
- Define Integration Architecture to solve business problem related to Identity Management.
- Troubleshoot challenging reported application issues.
- Testing new applications and new application versions and recommending enhancements.
- Supports current and new users with application training.
- Working with applications in accordance with business needs.
- Develop roll out and support business and application services that meet ongoing and evolving user needs.
- Oversee the delivery of all configurations development and management activities related to a given set of application services.
- Lead the handson design development and integration of our next generation Access Automation solution.
Qualifications :
Who You Are
You are resourceful and driven IT professional who has a track record of delivering superior customer experience. You have demonstrable experience troubleshooting complex processes finding the root cause and driving continuous improvement. You can adapt to different stakeholders technical abilities and communicate effectively with business and IT professionals.
Required Skills
- 7 years of IT experience including 5 years of SailPoint application administration or service delivery
- Knowledge across Identity Governance Administration (IGA) platforms (SailPoint) Identity Assurance platforms (MS Active Directory Azure Okta) and PAM platforms (CyberArk).
- User Support
- Application Support
- Change Management/Control
- Agile Methodology
Preferred Skills
- SailPoint IDN certification(s) e.g. SailPoint Certified Identity Now Professional SailPoint Certified Identity Now Engineer
- Contract Management
- SLA Management
- Vendor Management
Additional Information :
The base salary range for this position is $137000 to $184000. Base salary offered is determined though an analytical approach utilizing a combination of factors including but not limited to relevant skills & experience job location and internal equity.
Regular employees are eligible to receive both short term and longterm incentives including cash bonus and equity incentive opportunities designed to reward recent achievements and recognize your future potential based on individual business unit and company performance.
In addition to compensation Biogen offers a full and highly competitive range of benefits designed to support our employees and their families physical financial emotional and social wellbeing; including but not limited to:
- Medical Dental Vision & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short and LongTerm Disability insurance
- A minimum of 15 days of paid vacation and an additional endofyear shutdown time off (Dec 26Dec 31
- Up to 12 company paid holidays 3 days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10000 per calendar year
- Employee Resource Groups participation
Why Biogen
We are a global team with a commitment to excellence and a pioneering spirit. As a midsized biotechnology company we provide the stability and resources of a wellestablished business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning growth and expanding their skills. Above all we work together to deliver lifechanging medicines with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds cultures and perspectives make us a stronger and more innovative company and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex gender identity or expression sexual orientation marital status race color national origin ancestry ethnicity religion age veteran status disability genetic information or any other basis protected by federal state or local law. Biogen is an EVerify Employer in the United States.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
