Lead Associate - Transactional Quality - GGN - REF68076G
Lead Associate - Transactional Quality - GGN - REF68076G
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Job Description
The Mortgage conditions review associate review and determine the eligibility of documents received and accordingly take action on the conditions available on loan. Mortgage conditions review associate role includes but not limited to analyzing and verifying documents received against conditions review all 4 Cs and make decisions whether a condition can be satisfied or not.
The incumbent ensures the accurate efficient and timely flow of information/documentation for offering quality and efficient services.
Responsibilities:
Review documents received against conditions and accordingly action the conditions.
Analyzing credit income and assets documents to properly assess conditions requirement and promptly provide decisions
Review property documentation including title commitments sales contracts insurance and flood determinations
Maintain a welldeveloped knowledge of loan product guidelines and industry regulations including assisting in the prevention detection and resolution of mortgage fraud
Review and analyze appraisals for value and compliance with industry requirements
Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines policies procedures knowledge and experience
Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client
Maintain confidentiality of all customer and employee information
Respond positively to feedback and redirection
Fully utilize systems tools training and resources provided to maximize potential Assist other departments as needed
Meeting daily production.
Meeting the daily SLA requirement
Meeting the daily Quality requirements hands on experience in quality tools such as RCA Pareto chart etc
Qualifications :
Any Batchelors degree
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
