Room Service Food Server

Why Ballys

Ballys Corporation (NYSE: BALY) is a global casinoentertainment company with a growing omnichannel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a firstinclass sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. (ATSE: INLOT) a global lottery management and services business.

With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

This position delivers orders and/or amenities to guest rooms.

Responsibilities:

Monitors guests needs on a continual basis ensuring all requests are promptly filled.

Performs all necessary side work. Stocks and folds table linen napkins. Restocks items brought to dish room to be cleaned: coffee cups saucers creamer cups trays coffee pots glasses (wine glasses water goblets) and silverware. Makes sure supervisor approves side work before leaving.

Performs as a team with other servers to produce Rocking guest service.

Performs floor sweeps. Clears all trays and carts form corridors and landings.

Works banquet functions when needed.

Performs all necessary tasks to service guests answers guest questions knows room service menu and wine list. Also makes menu suggestions.

Maintains all proper sanitation practices.

Maintains knowledge of property information including memorabilia.

Delivers food items in a timely manner.

Meets or exceeds service standards.

Maintains excellent grooming standards.

Qualifications:

High School diploma general education (GED).
Experience preferred but will train or promote willing individual.
Must be able to work flexible hours and shifts.
Must have basic mathematical skills. Must be able to add subtract multiply and divide in all units of measure.
Must be very detailed oriented.
Must project a professional and positive image.
Must have a high level of energy
Excellent interpersonal skills.
Ability to deal with people in a manner that shows sensitivity tact and professionalism.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Must be able to work a flexible schedule including weekends and holidays.

Training:
All employees are required to complete mandatory compliance training within thirty 30 days of hire date then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:

Active Shooter Awareness Training
Counterfeit Currency Prevention
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction Overview
Title 31 SAR Incident Reporting Awareness Training*
PCI Credit Card Fraud Prevention
Sexual Harassment Awareness for Frontline
TRMG Title 26 & Form 8300 for NonCasino Departments *

Working Conditions:

Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold R
Walking C Extreme Heat R
Sitting R Temperature Changes R
Lifting C Wet R
Carrying C Humid R
Pushing C Noise C
Pulling C Vibration R
Climbing R Hazards O
Balancing C Atmospheric Conditions R
Stooping O Cigarette Smoke C
Kneeling O
Crouching R
Crawling R
Reaching C
Handling C
Grasping C
Feeling F
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C

CConstantly 58 hours per shift) FFrequently 25 hours per shift) OOccasionally (Up to 2 hours per shift) RRarely (does not exist as regular part of job)

Please check the physical strength of the job from the categories listed below.

Little physical effort
Light work
Medium work
X Heavy work
Very heavy work

Whats in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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