Manager on Duty - LOTAC
Manager on Duty - LOTAC
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Job Description
The City of Lenexa Parks & Recreation Department is accepting applications for a parttime Manager on Duty (MOD) at the Lenexa Old Town Activity Center. The ideal candidate is a confident leader with a strong customer service background enjoys helping others and is comfortable managing facility operations and providing support across multiple divisions.
Position Summary
The Manager on Duty (MOD) ensures smooth and safe facility operations by providing oversight and support during assigned shifts. The MOD assists members and guests with facility and membership needs ensures staff coverage and coordination and communicates important updates to supervisors. This role plays a critical part in delivering excellent service and maintaining a welcoming efficient recreation environment.
Schedule
This is a parttime position with flexible scheduling. Evening and weekend availability is required. Occasional holiday shifts may be needed.
Key Responsibilities
- Serve as the onsite point of contact to support staff members and guests.
- Respond to member needs related to accounts checkins and pointofsale transactions using RecTrac software.
- Maintain knowledge of facility policies services and emergency procedures including the use of communication systems (radios) and contacting EMS when necessary.
- Assist with room or activity space preparation including birthday party operations.
- Conduct regular walkthroughs and safety inspections of equipment supplies and operational procedures.
- Coordinate with facility maintenance staff to ensure a clean safe environment.
- Provide shift reports to supervisors with relevant observations incidents and staff feedback.
- Handle customer concerns with professionalism evaluate issues in realtime and determine solutions that support both staff and guest satisfaction.
- Communicate effectively with patrons coworkers and supervisors to support a highfunctioning facility environment.
Qualifications
- Minimum:
- High school diploma or GED
- Must obtain First Aid/CPR/AED certification within six months of employment
- Preferred:
- One to two years of related experience in recreation facility operations or customer service
Starting rate of pay is $18.75 per hour.
Environment and Physical Factors: Work is performed indoors in a busy Activity Center. This position requires medium physical effort including lifting and moving programrelated supplies. Long periods of standing and occasional extended shifts may be required during special events.
Offers of employment are conditional upon successful completion of a preemployment drug screen and background check.
To apply complete an online application and submit your resume. Applications will be reviewed as they are received.
Required Experience:
Manager
Employment Type
Hourly
