Security Patrol

Join the team at the Hersheypark Entertainment Complex an awardwinning property featuring Hersheypark amusement park GIANT Center arena Hersheypark Stadium ZooAmerica North American Wildlife Park and Hershey Theatre. Thrilling roller coasters actionpacked Hershey Bears hockey games thrilling live entertainment and oneofakind events are a day in the life of our team members.

Security Patrol is responsible for maintaining the safety and security of Hershey Entertainment & Resorts (HE&R) its properties its assets its guests and team members across all of HE&Rs venues both on and off the HersheyparkEntertainment Complex. Additionally Security Patrol conducts regular patrols and safety checks of HE&R venues as well as responds to alarms emergency calls or other calls for assistance.

As a PartTime Team Member you will enjoy sweet perks like FREE admission and parking to Hersheypark discounts on food & shopping and more as soon as you receive your Employee ID!

Job Functions:

• Provide a safe and friendly atmosphere to guests and team members

• Establish and maintain a good working relationship with other departments and support teams

• Provide security for transporting money and financial documents

• Manage deployment of security personnel and equipment to provide effective and efficient operations during incidents

• Assess investigate resolve and contain situations while taking appropriate actions based on company policy and procedures as well as training

• Provide highvisibility patrols of buildings and grounds

• Control vehicle/pedestrian traffic when necessary

• Monitor guest behavior for compliance with event and venue policies

• Monitor crowd behavior and movement and take proactive measures to mitigate risk

• Communicate regularly with Security Management regarding training and operational issues including team member or guest concerns losses and unusual situations

• Create timely thorough and accurate incident reports through the incident documentation process

• Consistently practice safe work habits including but not limited to use of personal protective equipment lifting and reporting of unsafe situations

Basic Qualifications:

• Must be at least 18 years of age on the date of applying

• Must possess a valid drivers license

• Minimum of at least three 3 years of experience working in the Safety & Security Department (professional experience may be considered in lieu of departmental experience)

Knowledge Skills and Abilities:

• Criminal justice/safety/securityrelated training and experience preferred

• Must be friendly upbeat and work well with other team members and be able to interact with guests

• Must be able to work independently and be selfmotivated to perform all aspects of the job at all times

• Must be detailoriented and have clear verbal and written communication skills

• Must have the ability to effectively communicate verbally including delivering safety instructions/directions verbal cues and speaking clearly into microphones and radios

• Must be able to successfully complete all legal company and department training requirements

• Must have the ability to remain alert and vigilant at all times

• Must have the ability to handle stressful working conditions emergencies and accept a high degree of accountability

• Must be comfortable working in a fastpaced environment

• Must have the ability to safeguard confidential information

• Must be proficient in the use of Microsoft Office and Google Workspace applications including Excel and Word

• Must display a positive attitude an eagerness to learn and professional image in compliance with Hershey Entertainment & Resorts guidelines

Job Demands:

• Must be able to work a flexible schedule including weekends and holidays Team members must work a minimum of eight 8 hours every two pay periods in order to stay an active employee

• Employees are subject to a variety of weather conditions including but not limited to: extreme heat sun exposure cold and inclement weather.

• Physical requirements would include ability to stand and walk unassisted (for up to eight hours at a time) bend at the waist and knees and have repeated manual dexterity the ability to raise the leg 37 inches the ability to push pull and reach above shoulder level and lifting up to fifty 50 pounds without assistance

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.