Sr Program Manager Relay Fleet Tech
Sr Program Manager Relay Fleet Tech
Posted on :
02-05-2025
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1 Vacancy
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Job Description
Amazon is building the next generation of hardware and software products to support our global transportation network.
The Relay Fleet Tech team owns hardware and software products for telematics asset management and maintenance visibility and reusables for Middle Mile. Our primary customers are carriers fleet operations planning and optimization sorttech and loss prevention teams. If you get excited about solving complex and impactful problems at scale this role is for you.
Our team is looking for a talented motivated and selfdirected Senior Program Manager to join our team. As a Senior Program Manager you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical business and operational knowledge in hardware product development certification and qualification solution operation and vendor and partner engagement. It requires an aptitude for working with cuttingedge technology and a passion for finding creative solutions to delight our customers internally and externally.
As an ideal candidate you will need a background in program management or product management of technology products or programs demonstrated crossfunctional leadership and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points develop requirements build project plans drive decision making and manage all aspects of . This requires rapid learning in new domain areas understanding integration between products and systems technical skillsets in analyzing data to make product decisions. This role is inherently crossfunctionalyou will work closely with engineering business finance and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a highpressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges communicating persuasively and with a strong bias to get things done and deliver results.
Key job responsibilities
Program Management
Manage and oversee various crossfunctional hardware and software launches and programs ensuring successful delivery.
Develop and refine detailed program strategies and milestone trackers in collaboration with product teams effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Data and reporting
Develop implement and oversee program metrics and hardware installation reporting for the programs ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
5 years of program or project management experience
Bachelors degree in business data science public administration finance engineering human resources or related field
Experience owning program strategy end to end delivery and communicating results to senior leadership
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Proven experience launching and/or leading programs
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience with hardware embedded product or data analytics products
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Relay Fleet Tech team owns hardware and software products for telematics asset management and maintenance visibility and reusables for Middle Mile. Our primary customers are carriers fleet operations planning and optimization sorttech and loss prevention teams. If you get excited about solving complex and impactful problems at scale this role is for you.
Our team is looking for a talented motivated and selfdirected Senior Program Manager to join our team. As a Senior Program Manager you will support product and operational needs and continuous improvement of hardware and software technology and products. The role requires broad technical business and operational knowledge in hardware product development certification and qualification solution operation and vendor and partner engagement. It requires an aptitude for working with cuttingedge technology and a passion for finding creative solutions to delight our customers internally and externally.
As an ideal candidate you will need a background in program management or product management of technology products or programs demonstrated crossfunctional leadership and experience working with a diverse set of customers. You possess the ability to synthesize customer pain points develop requirements build project plans drive decision making and manage all aspects of . This requires rapid learning in new domain areas understanding integration between products and systems technical skillsets in analyzing data to make product decisions. This role is inherently crossfunctionalyou will work closely with engineering business finance and executive teams to bring products to market. This job requires exceptional communication skills and having the ability to work independently in a highpressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist. The successful candidate will be proficient at solving complex challenges communicating persuasively and with a strong bias to get things done and deliver results.
Key job responsibilities
Program Management
Manage and oversee various crossfunctional hardware and software launches and programs ensuring successful delivery.
Develop and refine detailed program strategies and milestone trackers in collaboration with product teams effectively leading and motivating teams.
Set clear objectives for programs leveraging data analytics to drive improvements and achieve metrics.
Develop collaboration with internal and external stakeholders to optimize resource allocation and project success.
Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
Regularly communicate with senior managers business leaders and other stakeholders to support key business initiatives.
Data and reporting
Develop implement and oversee program metrics and hardware installation reporting for the programs ensuring clear visibility of milestones and project performance.
Manage and communicate project budgets effectively.
5 years of program or project management experience
Bachelors degree in business data science public administration finance engineering human resources or related field
Experience owning program strategy end to end delivery and communicating results to senior leadership
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Proven experience launching and/or leading programs
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience with hardware embedded product or data analytics products
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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