Infrastructure and Cloud Engineer Systems Engineer 3
Infrastructure and Cloud Engineer Systems Engineer 3
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Job Description
WHO WE ARE
We are the Metropolitan Council the regional government for the sevencounty Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation wastewater and housing services.More information about us on our website.
We are committed to supporting a diverse workforce that reflects the communities we serve.
Information Servicesis the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology practices and innovative solutions that enable the core services of the Council.
How your work would contribute to our organization and the Twin Cities region:
The Systems Engineer 3 is a seniorlevel position responsible for all aspects of the Metropolitan Council (MC) enterprise computing systems including planning testing implementation and support. The ideal candidate will have system administration experience in Microsoft Azure Onpremises (OnPrem) infrastructure and automation. Experience working in a Payment Card Industry (PCI) environment is a plus. The position will work as part of a team designing building integrating and supporting systems that meet the METC technology needs. This position will require critical thinking problem solving and analysis skills. The right candidate will use their extensive knowledge to help guide the future direction of the Metropolitan Councils cloud tenants and onpremise environments.
Note: These positions are based at our Robert Street office in St. Paul and require some travel to various Council work sites in the Twin Cities metro area. Some Council work sites are not accessible by public transportation so driving a Council vehicle may be necessary. Candidates must have a valid drivers license with an acceptable driving record.
This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidates permanent residence must be in Minnesota or Wisconsin.
Benefits: Great work/life balance insurance starting on day one MN State Retirement Program pension inhouse clinic salary continuance for injury or illness 13 paid holidays per year plus generous annual leave employee development free Metro Transit rides and much more!What you would do in this job
Infrastructure and Cloud Operations Engineering
- Administer Microsoft Windows operating systems onpremises and in cloud systems (primarily Azure) including patching upgrades application and database installations
- Manage varied types of infrastructure onpremises hardware and cloud systems (primarily Azure) including software functions design configuration installation monitoring performance tuning systems configuration release planning and change management
- Configure and implement secure protocols for SCADA PCI and DMZ environments
- Proactively lead and participate in problem identification root cause resolution and incident management for system issues and failures
- Coordinate appropriate service outage and recovery communications through the IS Service Desk
- Provide systems performance reporting on a regular basis and ensure all software is at current version levels maintaining a log of changes for tracking
- Set up maintain and implement user logins and privileges assuring proper security procedures are in place to protect the integrity of the system
- Provide documented and tested procedures and policies that assure the integrity of systems and databases startup shutdown backup and recovery
- Document system environment architectural additions changes and updates
- Perform in a rotation for oncall support of systems
- Ensure continued business operations and participate in disaster recovery tabletop exercises and activities as a key team member
- Perform additional related duties when assigned
- Oversee the implementation and maintenance of Infrastructure as Code (IaC) using Terraform GitHub and Ansible
- Promote automation across deployment pipelines system management and monitoring to enhance reliability and scalability
- Partner with application DevOps security and data platform teams to deliver integrated and compliant infrastructure solutions
- Collaborate with cybersecurity teams to implement robust identity and access management (IAM) network security vulnerability management and disaster recovery (DR) strategies
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of education (in Computer Science Management Information Systems or a related field) and experience (in the design installation operation and troubleshooting of windows server operating systems including Azure):
- High school diploma or GED and nine 9 years of experience
- Associates degree and seven 7 years of experience
- Bachelors degree and five 5 years of experience
- Masters degree and three 3 years of experience
- Skills in communicating with colleagues and stakeholders from diverse personal and professional backgrounds including nontechnical backgrounds
- Infrastructure Skills and Experience:
- Windows Server Hybrid Administrator Associate certification
- Experience leading and managing system architecturerelated projects that follow secure system architecture best practices
- Strong knowledge and experience managing the following technologies:
- Azure Cloud Server Administration and other cloud portals
- SCADA PCI and DMZ secure environments
- Microsoft OS server configuration maintenance storage and backup solutions
- M365 and Active Directory management
- VMware/HyperV virtualization technologies
- Microsoft SQL and Oracle clustered database systems
- Cloud Skills and Experience:
- Azure Administrator Associate (AZ104 certification
- Strong handson experience in Azure PaaS Infrastructure and Data Services
- Proficiency in Azure Data Factory Azure Databricks and Azure Data Lake and Azure Entra ID
- Experience with Azure Networking VPNs VNET peering and security best practices
- Knowledge of multicloud management with Azure Arc
- Expertise in using Terraform and GitHub for Infrastructure as Code (IaC)
- Understanding of cloud security compliance and governance
- Strong problemsolving critical thinking analysis and troubleshooting skills
- Microsoft server operating systems and system management tools
- Knowledge and understanding of managing detached storage solutions
- Skills in implementing and maintaining information systems following security best practices
- Skills in managing and configuring virtualized hosts for HyperV and/or VMWare
- Excellent problem solving critical thinking analysis and troubleshooting skills
- Excellent ability to communicate both in writing and verbally
- Ability to provide great quality customer service
- Ability to prioritize and balance multiple tasks
- Ability to communicate effectively with peers business units and vendors
- Ability to work independently and with minimal supervision as a selfstarter
- Ability to take proactive action to correct and remediate issues
- We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area
- We encourage our employees to develop their skills through onsite training and tuition reimbursement
- We provide a competitive salary excellent benefits and a good work/life balance
Additional information
Union: AFSCME
Grade: I
FLSA Status: Exempt
Safety Sensitive: No
What your work environment would be:
You would perform your work in a standard office setting. Work may require travel between primary worksite and various locations on short notice to resolve computer system problems.
What steps the recruitment process involves:
1. We review your minimum qualifications
2. We rate your education and experience
3. We conduct a structured panel interview
4. We conduct a selection interview
Once you have successfully completed the steps above then:
If you are new to the Metropolitan Council you must pass a drug test (safety sensitive positions only) and a background check which verifies education employment and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction you do not automatically fail. The Metropolitan Council considers felony gross misdemeanor and misdemeanor convictions on a casebycase basis based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council you must pass a drug test (if moving from a nonsafety sensitive position to a safety sensitive position) and criminal background check if the job youre applying for is safety sensitive is a supervisory or management job is in the Finance Information Services Audit or Human Resources departments or has access to financial records files/databases cash vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
Security Policy:
This position involves direct access to Criminal Justice Information (CJI) as defined by the FBI CJIS (Criminal Justice Information Services) Security Policy. In accordance with section 5.12.1.1 of the FBI CJIS Security Policy final candidates must agree to submit to a state of residence and national fingerprintbased record check.
If the result of the record check reveals criminal convictions the nature and circumstances of those convictions will be reviewed by the Metropolitan Transit Police Department and/or the Minnesota Bureau of Criminal Apprehension to determine if access to Criminal Justice Information would be permissible. If it is determined that access to Criminal Justice Information would not be permissible the candidate will no longer be considered for the position.
IMPORTANT: If you make a false statement or withhold information you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity Affirmative Action and veteranfriendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color members of the LGBTQ community individuals with disabilities women and veterans to apply.
If you have a disability that requires accommodation during the selection process please email.
Employment Type
Full-Time
