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1 Vacancy
What will you do
The Returns Operations Manager is responsible for overseeing the efficient operation of the return center by managing a team of dedicated professionals and ensuring that returned products are properly evaluated and seamlessly reintegrated into inventory. This role requires strong leadership organizational skills and attention to detail to maintain the highest standards of quality and productivity.
Team Management: Lead mentor and support return center team members fostering a collaborative and goaloriented work environment. Provide training performance feedback and development opportunities to ensure team success.
Product Evaluation: Oversee the thorough inspection and assessment of returned products to determine their condition functionality and suitability for restocking or other disposition.
Inventory Integration: Coordinate the accurate and timely return of eligible products to inventory ensuring compliance with Stryker standards and procedures.
Process Improvement: Continuously review and enhance return center processes to improve efficiency reduce waste and optimize overall performance.
Metrics and Reporting: Monitor key performance indicators (KPIs) analyze operational data and prepare reports to support decisionmaking and drive excellence within the return center.
What you need
Required
Bachelors degree in business or related curriculum
6 years of operations distribution logistics or technical experience
Preferred
2 years of supervisory experience
Experience leading and managing projects
Required Experience:
Manager
Full-Time