Veterinary Client Care Assistant
Veterinary Client Care Assistant
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Job Description
If you are a current Linnaeus Associate you will need to apply internally. In order to do this please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Client Care Assistant (Receptionist)
Location: Oak Barn Vets Guildford
Job Type: Permanent
Hours: 40 hours a week share of Saturday mornings no OOH
Here at Oak Barn Vets we have an exciting opportunity to welcome a Client Care Assistant to join our team! In this role you will have the oportunity to develop and enhance your client service skills whilst working with a supportive and friendly team. We continue to support our associates in career development and encourage learning with ample inhouse training courses and provide an additional training budget of 100.00 for further learning.
As a practice we encourage our team to work to their full potential and appreciate the vital role our Client Care team brings to the clinic clients and patients.
Your role and responsibilities:
- Greeting clients and their pets upon arrival in a warm and friendly manner
- Communicating directly with our vets and nurses regarding their appointments clients and patients
- Explanation to our clients of the status of their accounts taking payments and issuing invoices and advising on and helping to process insurance claims
- Fielding of phone and electronic enquiries from clients and arrangement of routine and emergency appointments
- Maintenance of patient clinical records using our practice management software system
- Assistance with daily banking and debt management
- Maintaining the appearance of the reception area to ensure a clean and welcoming environment.
Within your new role you would be working within a flexible shift pattern between the hours of 7:30am and 7:00pm Monday to Friday. You will also have a share in the Saturday 8am to 1pm rota.
Oak Barn Vets is ased in a beautifully restored barn overlooking fields withwildlife and horses we have plenty of natural light a garden to relax in during breaks and ample parking available
An annual leave allowance of 264 hours including bank holidays (pro rata) and an added bonus of a day off to celebrate your birthday. Weekends are worked with time back in lieu during the week allowing for a good worklife balance
If you would like to join us and be part of this friendly loyal and supportive team please apply using the Apply now link. You can also reach out to our Talent Acquisition Coordinator Sofia on k
#LIST1 #LIOnsite
Salary Value: 25646.40;
Salary Description: per annum;
We are proud to be Linnaeus part of Mars.
Linnaeus is a forwardthinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health the largest veterinary company in the world allows us to focus on advancing the veterinary profession to provide industryleading pet care and unique career opportunities for our people.
Why Linnaeus
We pride ourselves in offering highquality excellence of service and clinical care for our clients and their pets
We lead on sustainability and collectively drive positive change for people pets and the planet
We prioritise your mental health and wellbeing valuing equity diversity and inclusion
We support your personal and professional development with bestinclass career frameworks and training programmes. We will empower and support you to grow your career from day one.
We team up within our Mars family in partnership for a stronger future.
Linnaeus is an equalopportunity employer and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.
At Linnaeus A BETTER WORLD FOR PETS starts with a better world for our people.
If you would like to apply for this role please click the Apply button or for more information or please reach out directly to our Talent Acquisition team at
Employment Type
Full-Time
