Supply Chain Manager Manufacturing Specialist Amazon Key
Supply Chain Manager Manufacturing Specialist Amazon Key
Posted on :
02-05-2025
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1 Vacancy
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Job Description
At Amazon Key our mission is to empower our customers both businesses and consumers to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team were inventing new devices software and services to solve critical access challenges for our customers.
We are looking for an experienced Supply Chain Manager to lead 3P Contract Manufacturing (CM) operations for Amazon Key programs. This position serves as the primary point of contact for all business deliverables related to 3P contract manufacturing requirements. Responsibilities include managing hardware software and firmware changes in close collaboration with engineering and CM teams owning the CM program by driving Product Lifecycle Management (PLM) cycles and partnering with global teams to ensure timely change management and alignment on deliverables such as branding form factor engineering updates and other product modifications. Additionally the role encompasses overseeing manufacturing KPIs and ensuring seamless of Amazon Key programs.
In this role youll work through various internal and external stakeholders to facilitate the full cycle manufacturing and integration of our technologies for our customers.
Youll collaborate closely with crossfunctional groups including Contract Manufacturers Sales Install Operations Customer Service Lab Engineering Global Product Experience and Marketing teams. Together youll drive reliable product manufacturing deliveries and installations for our customers to facilitate great customer experiences.
This is a highly collaborative role with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges using data to inform your decisions. Proven experience in a supply chain contract manufacturing role in a similar or related industry is essential.
Key job responsibilities
all aspects of 3P contract manufacturing (CM) operations acting as the primary point of contact for CM deliverables.
and maintain strong relationships with contract manufacturers to drive production efficiency scalability and quality.
and track performance metrics for CM partners ensuring alignment with program goals timelines and budgets.
and resolve manufacturing challenges or bottlenecks implementing corrective actions to maintain production targets.
as the key liaison between contract manufacturers and internal engineering teams to facilitate seamless hardware (HW) and firmware (FW) updates.
impact assessments for proposed changes working with crossfunctional teams to mitigate risks and ensure alignment with production schedules.
detailed documentation and approval records for all FW/HW updates in collaboration with CM and engineering teams.
and oversee the Agile/Townsend system ensuring accurate and uptodate product lifecycle data across all stages of manufacturing.
and support internal teams and CM partners in using Agile/Townsend systems effectively for program tracking and reporting.
and execute comprehensive manufacturing plans covering all phases from prototype builds to mass production.
crossfunctional inputs including engineering procurement and operations to ensure all deliverables are clearly defined and achievable.
and track manufacturing progress identifying risks and implementing mitigation plans to maintain program timelines.
as a bridge between hardware/software engineering Product Experience (PX) Operations Program Management (OPM) Procurement Material Program Management (MPM) and Sourcing teams.
clear and consistent communication across teams to align manufacturing priorities with engineering and business objectives.
regular meetings and checkpoints to address dependencies resolve conflicts and drive collaboration across global teams.
closely with procurement and sourcing teams to secure critical components and manage supply chain risks impacting manufacturing.
the development of manufacturing strategies for CM transitions or significant device modifications ensuring minimal disruption to operations.
transition plans including timelines resource allocation and risk management strategies to support seamless transitions.
Bachelors degree or equivalent
3 years of experience in general electronics/access control technologies/related industries managing 3P Contract Manufacturing (CM).
Demonstrated experience in improving Manufacturing deliverables outcomes through CM performance management and implementation of KPIs.
Proficient in using data analysis and reporting tools (Excel Tableau SQL etc. to generate reports and drive datainformed decision making.
Proven track record of building and maintaining strong vendor and stakeholder relationships (both internal and external).
Strong problemsolving and analytical skills with the ability to identify and address operational and manufacturing bottlenecks.
Excellent written and verbal communication skills with the ability to effectively liaise with internal and external stakeholders.
Masters degree in Supply Chain Industrial Engineering and/or Operations.
Contract Manufacturing experience specifically in the access control industry.
Demonstrated ability to collaborate crossfunctionally with sales operations customer service finance and engineering teams.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are looking for an experienced Supply Chain Manager to lead 3P Contract Manufacturing (CM) operations for Amazon Key programs. This position serves as the primary point of contact for all business deliverables related to 3P contract manufacturing requirements. Responsibilities include managing hardware software and firmware changes in close collaboration with engineering and CM teams owning the CM program by driving Product Lifecycle Management (PLM) cycles and partnering with global teams to ensure timely change management and alignment on deliverables such as branding form factor engineering updates and other product modifications. Additionally the role encompasses overseeing manufacturing KPIs and ensuring seamless of Amazon Key programs.
In this role youll work through various internal and external stakeholders to facilitate the full cycle manufacturing and integration of our technologies for our customers.
Youll collaborate closely with crossfunctional groups including Contract Manufacturers Sales Install Operations Customer Service Lab Engineering Global Product Experience and Marketing teams. Together youll drive reliable product manufacturing deliveries and installations for our customers to facilitate great customer experiences.
This is a highly collaborative role with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges using data to inform your decisions. Proven experience in a supply chain contract manufacturing role in a similar or related industry is essential.
Key job responsibilities
all aspects of 3P contract manufacturing (CM) operations acting as the primary point of contact for CM deliverables.
and maintain strong relationships with contract manufacturers to drive production efficiency scalability and quality.
and track performance metrics for CM partners ensuring alignment with program goals timelines and budgets.
and resolve manufacturing challenges or bottlenecks implementing corrective actions to maintain production targets.
as the key liaison between contract manufacturers and internal engineering teams to facilitate seamless hardware (HW) and firmware (FW) updates.
impact assessments for proposed changes working with crossfunctional teams to mitigate risks and ensure alignment with production schedules.
detailed documentation and approval records for all FW/HW updates in collaboration with CM and engineering teams.
and oversee the Agile/Townsend system ensuring accurate and uptodate product lifecycle data across all stages of manufacturing.
and support internal teams and CM partners in using Agile/Townsend systems effectively for program tracking and reporting.
and execute comprehensive manufacturing plans covering all phases from prototype builds to mass production.
crossfunctional inputs including engineering procurement and operations to ensure all deliverables are clearly defined and achievable.
and track manufacturing progress identifying risks and implementing mitigation plans to maintain program timelines.
as a bridge between hardware/software engineering Product Experience (PX) Operations Program Management (OPM) Procurement Material Program Management (MPM) and Sourcing teams.
clear and consistent communication across teams to align manufacturing priorities with engineering and business objectives.
regular meetings and checkpoints to address dependencies resolve conflicts and drive collaboration across global teams.
closely with procurement and sourcing teams to secure critical components and manage supply chain risks impacting manufacturing.
the development of manufacturing strategies for CM transitions or significant device modifications ensuring minimal disruption to operations.
transition plans including timelines resource allocation and risk management strategies to support seamless transitions.
Bachelors degree or equivalent
3 years of experience in general electronics/access control technologies/related industries managing 3P Contract Manufacturing (CM).
Demonstrated experience in improving Manufacturing deliverables outcomes through CM performance management and implementation of KPIs.
Proficient in using data analysis and reporting tools (Excel Tableau SQL etc. to generate reports and drive datainformed decision making.
Proven track record of building and maintaining strong vendor and stakeholder relationships (both internal and external).
Strong problemsolving and analytical skills with the ability to identify and address operational and manufacturing bottlenecks.
Excellent written and verbal communication skills with the ability to effectively liaise with internal and external stakeholders.
Masters degree in Supply Chain Industrial Engineering and/or Operations.
Contract Manufacturing experience specifically in the access control industry.
Demonstrated ability to collaborate crossfunctionally with sales operations customer service finance and engineering teams.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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