WIOA Support Specialist
WIOA Support Specialist
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Job Description
Overview
Salary $40000 year
Do you have a passion for making a difference in someones life Are you looking for an
opportunity to use your background and empathetic nature to work for a progressive forwardthinking and familyowned company where creativity is encouraged We are seeking a dynamic
teamoriented and caring individual to join our spirited team.
Scope of Position
To provide support and assistance to program participants in all areas related to gaining
and/or retaining employment and career advancement.
Due to the dynamics of working with individuals this position necessitates an individual
who is comfortable working in an environment that is constantly evolving.
This position requires an organized individual who can efficiently handle several
responsibilities simultaneously.
Responsibilities
Assist in the data entry filing and administrative support.
Offer support to customers in the Computer Resource Center.
Outreach and communication to potential current and retention participants.
Update and share the team calendar on a daily basis.
Create and update different trackers with the use of Excel spreadsheets.
Back up for workshop/event invitations followups and keeping track of attendance.
Check phone voicemails twice daily and ensure callbacks.
Help create virtual and physical client files.
Monitor youth social media accounts with timely posting and generating new ideas.
Technical and customer support as needed.
Assist leaders in creating new team processes and relate this information to necessary
parties.
Enter data workshops and case notes in statewide database.
Assist with organizing recruitment events and keeping all parties informed of progress.
In charge of purchasing office supplies as needed.
Assist in the preparation and reviewing of reports.
Support leaders with scheduling meetings for the office.
Proctor assessments for enrollment purposes.
Other opportunities as available.
Qualifications
Ability to be highly organized detailoriented follow deadlines juggle multiple tasks take
initiative and manage personal workload.
Excellent computer skills and knowledge of Microsoft Office MS Excel Word and
PowerPoint.
Ability to prioritize tasks and document visits and contacts.
Demonstrate oral and written communication skills.
Ability to maintain flexibility as needs of contract evolve.
Customer service experience preferred.
A valid drivers license and clean driving record required
Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!
EDSI is a progressive forwardthinking familyowned company that is B Corp Certified.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
