Payment Strategy Analytics Specialist
Payment Strategy Analytics Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
QVC Group brings innovative products compelling content and unforgettable moments to millions of shoppers worldwide via social platforms streaming apps ecommerce sites and TV channels making every screena doorway to discovery delight and community.
The Opportunity
Reporting to the Sr. Manager of Payment Strategy & Operations (Q/H) you will complete the QCard and HSN Card payment strategy roadmap and provide performance insights based on historical and predictive analytics from internal and external sources. You will support strategies for longterm customer loyalty to the QVC Group through acquisition growth and retention. The role will have a direct impact on our Private Label Credit Card (PLCC).
You will be hybridremote 46xs a month in our West Chester PA office.
Who We Are
QVC Group combines shopping and entertainment to curate products experiences conversations and communities for millions of highly discerning shoppers. The retailer reaches more than 200 million homes worldwide via 14 television channels which are widely available on cable/satellite TV free overtheair TV and digital livestreaming TV. The retailer also reaches millions of customers via its QVC and HSN streaming experience websites mobile apps social pages print catalogs and instore destinations.
Your Impact
Provide reporting insights and trend analysis to main internal and external partners to identify performance trends and improvement opportunities within each PLCC program to guide cardholder acquisition increase existing customer spend and reactivate lapsed customers to the QVC and HSN brands
Develop analytics that ensure factbased business cases and recommendations for marketing campaigns and projects (through selfaccessing data/reports plus using data/reports from Data Science Consumer Insights Planning Synchrony Bank and other main partners)
Identify and recommend creative solutions to solve PLCC performance gaps
Monitor trends in PLCC programs/campaigns across all channels (such as conversion customer journey flows errors friction within the checkout flow complaints etc. to resolve to ensure overall sales/Return on investment are protected and optimized
Implement adhoc project requests such as efficiency improvement opportunities between QVC/HSN internal data sources and Synchrony data sources (with Data Share and other processes)
What You Bring
3 years experience supporting Acquisition and Lifecycle marketing (mass and targeted marketing)
3 years experience deriving and apply insights from research and analysis
3 years experience developing short and long term plans/roadmaps for Finance or Marketing leadership
Experience in retail/consumer goods environment
Experience in a consumer insights function
Remote work is not permitted in NYC at this time.
#LIHybrid
#LIAC5
If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fastmoving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrierfree employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
