Health Information Specialist 2 - Flex
Health Information Specialist 2 - Flex
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Salary Not Disclosed
1 Vacancy
Job Description
Department Overview
As the Health Information Specialist 2 (Image Library Technician) your main function within Diagnostic Imaging Services is to perform digitization conversion and distribution of radiographic patient images andreports at OHSU as well as from/to other facilities while providing quality customer service for both internaland external customers. You will participate in a wide variety of tasks resulting in accurate and efficient utilization of electronic image and data storage within a PACS (Picture Archiving and CommunicationSystem) EHR and a RIS (Radiology Information System) environment. In this position you will perform digitization scanning filing retrieval copy printing reporting and distribution of radiology exams or reports as well as provide basic quality assurance and troubleshooting for PACS users and patients. You will also be responsible for releasing patient information while adhering to HIPAA guidelines. You will perform safety checks to ensure patient information is released appropriately. You will also provide firsttier troubleshooting of any issues related to the importing and exporting of images and relatedreports. In this position you will promote OHSUs mission statement by delivering high quality cost effective familyoriented service in a collaborative teamwork environment.
Function/Duties of Position
Film and CD digitization and export
- Determines appropriateness of importing both internal and external data/images into PACS per departmental policies. Coordinates timely retrieval and delivery of internal and external images. Serves as point of contact for Iron Mountain storage facility. Ensures foreign films are tracked into the RIS and returned to their source. Operatesfilm digitizer/scanner CD burning stations and film printer. Investigates/troubleshoots digitizing display and printing issues and escalates to supervisor/manager if needed. Coordinates the release of legal image requests related to subpoenas and workers comp claims.
Customer Service
- Serves as the first point of contact for all internal andexternal customers at the Image Library counter and via telephone fax and email using established policies and procedures. Provides excellent customerservice in all circumstances. Answers inquiries and processes requests timelyand accurately.
Data processing
- Receives and sends patient images via secure links to otherlocations and outside facility networks as per department policies andprocedures. Fixes studies to maintain database consistency and proper patientidentification. Reconciles patient identification. Tracks and organizes films within the Image Library distributes and picks up films or discs to/from reading rooms and hospital locations. Coordinates with researchers to removePHI from research exams and provide appropriate naming of anonymizeddata.
Office Tasks
- Coordinates and participates in the documentation of various files databases logs and records using Word Excel or Access to ensure accuracy and completeness of information as well as prioritizingof phoneemail and inperson requests for timely processing and delivery. Handlesmailins and mailouts.
Minor troubleshooting
- Independently investigates and resolves issues suchas missing films/images incomplete or incorrect information or failerations related to digitization image transfers CD burnings deidentification or film printing. Promptly refers unsolved problems tosupervisor or manager.
Training and Competency
- Completes successfully the required initialtraining and core competency assessment before or during the trial serviceperiod. Completes all required update modules. Maintains corecompetencies and demonstrates continuous application of these skillsthroughout the period of employment.
Other
- Keeps work area clean and organized. Employee completes otherduties as assigned. Communicates and coordinates with team members on larger assignments in order to work efficiently.
Required Qualifications
- High school or GED required.
- Two years of general medical records processing and document imaging experience;OR
- An Associates degree or certificate in Health Information Management office occupations or office technology and one year of general medical records processing and document imaging experience;OR
- An equivalent combination of training and experience.
Job Related KnowledgeSkills and Abilities:
- Knowledge of medical terminology.
- Demonstrated ability to comprehend technical instructions gather data and communicate at a professional level.
- Proficiency with Windows 7 MS Office (especially Word Outlook and Excel) software.
- Excellent customer service skills multiline phone experience multitasking interpersonal communication and organizational skills.
Preferred Qualifications
- Associate degree in Computer Science or Health Information Management
- Film Library experience with PACS RIS and Epic EHR.
- Basic network troubleshooting skills.
Additional Details
- This position is located on Marquam Hill.
All are welcome
Required Experience:
Unclear Seniority
Employment Type
Unclear
