Sr Risk Manager Recalls
Sr Risk Manager Recalls
Posted on :
02-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 109000 - 185000
Vacancy
1 Vacancy
Posted on :
02-05-2025
Job Description
Do you enjoy designing and implementing solutions to ambiguous and complex problems Are you looking to expand your scope of impact and influence VP level strategic decision making Are you on the market for a new exciting challenge where you are empowered to use your ingenuity to invent and innovate If so we are looking for a talented Sr. Risk Manager to join our Regulatory Intelligence Safety and Compliance (RISC) team.
In this role you will support the expansion of our global Recalls program by driving solutions to improve the safety of our customers and enhance the Selling Partner experience. You will partner and consult with domestic and international business legal finance and technical teams to execute recalls scale and simplify processes develop robust mechanisms and launch new product features.
This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fastgrowing company!
Key job responsibilities
The successful candidate should have strong business communication and writing skills proven ability to drive solutions to mitigate risk and be capable of working independently in an ambiguous environment.
The successful candidate will also:
Develop and implement solutions to improve our processes tools and customer experience
Provide datadriven and actionable insights to senior stakeholders to influence roadmaps and align on solutions
Maintain uptodate knowledge and solid understanding of the recalls process and WW regulatory landscapes as it pertains to product safety
Continuously identify industry best practices and contribute to the improvement of the Recalls programs
Plan and conduct periodic business reviews with leadership team
Embrace the use of data analytics to drive solutions track improvements and reduce costs to serve
Manage several projects simultaneously with precision and accuracy
Develop key metrics and performance indicators to track progress against business objectives and measure results
Collaborate across cross functional teams legal operations business finance data and tech teams to continuously improve the program
About the team
Our goal is to establish Amazon as the worlds most reliable shopping platform for safe and compliant products. We are committed to shielding customers from unsafe illegal controversial or policyviolating products while enabling our Selling Partners to offer a wide range of safe and compliant products. This role is part of the Recalls vertical which aims to protect Amazon customers from recalled or unsafe products. We do this by removing these products from the market and supply chain quickly and delivering a bestinclass customer experience for notification and remedies after purchasing a product with a potential safety defect.
Bachelors degree or equivalent
Experience developing and implementing of standards policies and programs or equivalent
Experience building crossfunctional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
6 years experience in project / program management working with crossfunctional teams in a fastpaced environment
6 years of compliance audit or risk management experience
Proven ability to define strategies in order to solve ambiguous problems
Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes
Masters degree or equivalent
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Experience at consulting firms or equivalent
Experience working on legal regulatory or compliance related initiatives
Knowledge of the US regulatory landscape pertaining to recalls and/or product safety standards
Demonstrated track record of thought leadership related to product safety
Experience using communications skills to create and edit content for internal and external audiences
Experience working with geographically distributed teams within a complex international organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109000/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
In this role you will support the expansion of our global Recalls program by driving solutions to improve the safety of our customers and enhance the Selling Partner experience. You will partner and consult with domestic and international business legal finance and technical teams to execute recalls scale and simplify processes develop robust mechanisms and launch new product features.
This is an exciting opportunity to work in a highly visible space and be part of a vibrant and fastgrowing company!
Key job responsibilities
The successful candidate should have strong business communication and writing skills proven ability to drive solutions to mitigate risk and be capable of working independently in an ambiguous environment.
The successful candidate will also:
Develop and implement solutions to improve our processes tools and customer experience
Provide datadriven and actionable insights to senior stakeholders to influence roadmaps and align on solutions
Maintain uptodate knowledge and solid understanding of the recalls process and WW regulatory landscapes as it pertains to product safety
Continuously identify industry best practices and contribute to the improvement of the Recalls programs
Plan and conduct periodic business reviews with leadership team
Embrace the use of data analytics to drive solutions track improvements and reduce costs to serve
Manage several projects simultaneously with precision and accuracy
Develop key metrics and performance indicators to track progress against business objectives and measure results
Collaborate across cross functional teams legal operations business finance data and tech teams to continuously improve the program
About the team
Our goal is to establish Amazon as the worlds most reliable shopping platform for safe and compliant products. We are committed to shielding customers from unsafe illegal controversial or policyviolating products while enabling our Selling Partners to offer a wide range of safe and compliant products. This role is part of the Recalls vertical which aims to protect Amazon customers from recalled or unsafe products. We do this by removing these products from the market and supply chain quickly and delivering a bestinclass customer experience for notification and remedies after purchasing a product with a potential safety defect.
Bachelors degree or equivalent
Experience developing and implementing of standards policies and programs or equivalent
Experience building crossfunctional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship
6 years experience in project / program management working with crossfunctional teams in a fastpaced environment
6 years of compliance audit or risk management experience
Proven ability to define strategies in order to solve ambiguous problems
Excellent oral and written communication skills including the ability to clearly communicate complex and technical subject matter to a diverse group of stakeholders
Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes
Masters degree or equivalent
Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Experience at consulting firms or equivalent
Experience working on legal regulatory or compliance related initiatives
Knowledge of the US regulatory landscape pertaining to recalls and/or product safety standards
Demonstrated track record of thought leadership related to product safety
Experience using communications skills to create and edit content for internal and external audiences
Experience working with geographically distributed teams within a complex international organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109000/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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