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Boeing Defence United Kingdom LimitedRole Overview
The Boeing Defence UKs Digital Services and Analytics (DS&A) function is responsible for delivering programmes of work into the defence and security sectors across the UK.
We are seeking a dedicated and customeroriented Service Desk Agent to join our team as an individual contributor. The ideal candidate will be responsible for providing firstlevel support to our users ensuring that their technical issues are resolved efficiently and effectively. The Service Desk Agent will act as the first point of contact for all ITrelated inquiries and will play a crucial role in maintaining high levels of customer satisfaction.
The position is located in Bristol UK and will be expected to work across a 7x24x365 day shift pattern. (The role is to cover 5 days per week and will involve some occasional weekend working on a rota basis).
Key responsibilities include:
Required skills and experience:
Becoming a Boeing Defence UK Employee
As a Boeing Defence UK employee youll have the freedom to choose a healthy worklife balance through flexible working arrangements and incentive programmes and youll have access to a range of resources and tools to support your professional growth health and wellbeing.
The Boeing benefits package goes above and beyond focusing on your physical emotional financial and social wellbeing. Heres a snapshot of what we offer:
Security Clearance and Eligibility
Important information regarding this role: This role is for a locally hired position in the UK and candidates must have current legal authorisation to work immediately in the UK. Boeing will not attempt to obtain immigration and / or labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing US based payroll.
Please note that this role will require you to undergo a security clearance check (Security Check SC; please view further information about this here.
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Security Clearance:
This position requires the ability to obtain United Kingdom Security Check.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Not a Shift Worker (United Kingdom)Required Experience:
IC
Full-Time