Duties And Responsibilities
Provide reception and front desk customer service to students and campus partners in a manner that is sensitive to the mission of the office. Ensure standard operating office procedures are followed including opening and closing procedures. Maintain client & office records in accordance with legal standards & confidentiality. Serve as an electronic health record system administrator in conjunction with the Assistant Director for Clinical Services. Process and manage release of records requests and ensure all steps are completed in a confidential timely manner. Manage daily medical record tasks including approving incoming data sending appropriate appointment reminders managing waitlist and scheduling for clients seeking services and determining critical scheduling needs. Train new employees on appropriate methods of scheduling confidentiality gathering data and managing various office calendars. Oversee semester implementation of staff schedules into the health record. Make meeting arrangements including location refreshments equipment needs sending invitations prepare handouts take meeting notes and other relevant tasks. Serve as liaison between Director and CPS leadership team and faculty students and other MSU employees. Provide administrative support for the CPS leadership team. Provide back up to the Administrative Associate IV in preparation and submission of a wide variety of forms and documents. Research gather and compile information to analyze and produce fiscal reports or documents such as travel projections in conjunction with the CPS Business Operations Manager. May approve spending requests by checking for compliance with budget monitoring expenses and projecting expenditures. Knowledge of campus offices and referral resources. Serve on CPS Student Wellness and MSU committees as determined by the CPS Director.
Physical Demands
To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skill and/or ability required.
Required Experience:
IC