Freddys Frozen Custard Assistant Manager - GRR Airport Location
Freddys Frozen Custard Assistant Manager - GRR Airport Location
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Salary Not Disclosed
1 Vacancy
Job Description
Do you have that Freddy Factor If so we wantYOUto join ourTEAM!!!
Freddys Frozen Custard & Steakburgersis looking to hire friendly faces who show hospitality and great customer service.
The Assistant General Manager is responsible for the overall efficiency and technical operations of the restaurant and ensures
Freddys standard of quality timeliness and service. The Manager is responsible for training refinement of staff and team building through employee motivation.
Leadership & Communication
- Ensures that all Company Standard Operation Procedures are followed
- Teaches & practices Freddys standards of quality timeliness and service
- Maintains an environment of open communication positive attitudes and trust based relationships with all personnel
- Ensures that Customer Satisfaction is the highest priority for all employees
- Consistently lives hospitality in every instance
- Leads by example maintains professional image appearance and language
Financial Performance
- Conduct daily labor analysis to achieve target labor percentage
- Ensures quality control standards and procedures are strictly enforced
- Ensures all standardized portion control guidelines are followed and maintained
- Monitor sales trends develop forecasts and make effective decisions to control the key cost of sales and labor
- Maximize productivity without compromising quality standards
Health & Safety
- Ensure full restaurant compliance with all health department regulations
- Immediately address critical violations on selfinspections health department inspection reports and provide corrective action to prevent repeat violations
- Ensure that inspections are conducted and correct ongoing issues
Other Responsibilities
- Must enthusiastically meet guests needs special requests and resolve guest complaints/concerns with the commitment to satisfy them
- Review and approve all schedules and forecasts
- Coordinate opening/ closing activities in a timely and safe manner
- Complete all operational checklists daily
- Ensure that all cash handling procedures are followed
- Ensure all paperwork and administrative forms are completed correctly and turned in in a timely manner
- Resolve conflicts and improve team members performance issues in a constructive manner and according to policies
- Must have experience in Microsoft Office Excel Word and Interne
Required Experience:
Manager
Employment Type
Full-Time
