Junior Computer Support Technician
Junior Computer Support Technician
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$ 50700 - 91650
1 Vacancy
Job Description
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking system administration etc. for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly VA.
Work Schedule is as follows:
Monday: 06:00AM02:30PM
Tuesday: 06:00AM02:30PM
Friday: 10PM10:30AM
Saturday: 10PM10:30AM
Primary Responsibilities
1 Performs the integration of new COTS/GOTS systems (network equipment servers workstations etc) into the production environment responsible for ensuring mission readiness.
2 Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3 Develops technical solutions and resolves complex user computer server network appliance and application issues. Independently and consistently records manages and updates these solutions in a knowledge database and ticketing system.
4 Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents.
5 Once trained on the program specific equipment the candidate will be relied on as an expert in their AOR and will be expected to analyze issues make remediation recommendations to management and subsequently carry out those remediation processes.
Basic Qualifications
Bachelors degree with 2 4 years prior relevant experience. Or Masters with 2 years prior relevant experience. A High School diploma with an additional 2 years relevant experience may be considered in lieu of a degree.
Interim TopSecret clearance is required with ability to obtain a Final Top Secret.
Experienced with one or more of the following Windows Server administration tools: WSUS Group Policy Active Directory RDP etc.
Windows 10/11 and Windows Server 2022 troubleshooting.
GOTS/COTS application installation configuration and troubleshooting.
Industrial computer and Dell systems installation configuration and troubleshooting.
Tier 2 Help Desk support with some Tier 3 support 75 and 25 respectively).
The candidate should be a proactive leader and team player with strong communication management analytical and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Preferred Qualifications
Lifecycle management experience (PC Imaging & Disposition).
Working knowledge of Network Monitoring tools such as OpManager Solarwinds PRTG.
Workstation and Server RAID understanding.
Experience with virtualization.
Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS Fiber and/or Ethernet installation/termination and electronic testing and metering equipment.
Ticket tracking system experience (i.e. Remedy ServiceNOW SharePoint).
Prior experience in a Network Operations Center environment.
Cisco Palo Alto and/or Juniper Tier 1 troubleshooting experience.
Original Posting:
April 16 2025For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $50700.00 $91650.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
Employment Type
Full-Time
