Product Designer
Product Designer
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Job Description
At SmartBear we believe building great software starts with qualityand were helping our customers make that happen every day. Our solution hubsSmartBear API Hub SmartBear Insight Hub and SmartBear Test Hub featuring HaloAI bring visibility and automation to software development making it easier for teams to deliver highquality software faster. SmartBear is trusted by over 16 million developers testers and software engineers at 32000 organizations including innovators like Adobe JetBlue FedEx and Microsoft.
Team intro:
You will be a member of a highly experienced team UX Researchers Product Designers and Technical Writers. During your work at SmartBear you will have an opportunity to take part in the design process from the very beginning to the end. If youre enthusiastic about creating products used by millions of developers and testers youre thirsty for knowledge openminded and have a friendly approach its a sign that youve come to a great place!
- Design complex workflows and featuresusing our design system to deliver userfriendly consistent and visually engaging experiences.
- Translate business and user challenges intointuitive solutionsgrounded in research user empathy and a clear understanding of goals.
- Help define and evolve theTest Hub Cloudexperience through thoughtful usercentered design.
- Leadendtoend design initiativesfrom discovery to deliveryensuring alignment with product strategy and customer needs.
- Collaborate closely withUX researchers preparinginteractive prototypesand participating in validation sessions to guide design decisions with real insights.
- Maintain daily collaboration withproject teams and the broader Product Design team ensuring alignment and knowledgesharing across initiatives.
- Partner withproduct managers developers and other stakeholdersacross different cultures and disciplines to cocreate value and achieve shared outcomes.
- Present your work inteam reviews clearly articulating design decisions and adapting based on feedback from stakeholders and peers.
- Participate in and facilitateworkshops and ideation sessionsto generate ideas and frame opportunities.
- Build and maintainreusable design componentsto support efficiency and consistency across product surfaces.
- Contribute to a positive team culture with acando approach courage to speak up and a mindset focused on continuous learning.
- Experienceas a Product Designer with a focus onB2B SaaS or enterprise products.
- Experience designingdataheavy multistep workflowsand complex interfaces for technical or professional users.
- Proficiency inFigma Miro and other modern design tools with daily use ofdesign systemsto streamline work.
- Skilled in creatinginteractive prototypesfor usability testing and research validation.
- A strong understanding ofusercentered design principles coupled with theability to transform complex problems into intuitive solutions.
- Demonstrated experience working alongsideUX researchers applying insights to shape designs that solve real user needs.
- Ability to designthoughtful userfocused and visually appealing interfacesthat deliver clarity and delight.
- Excellent communication andinterpersonal skills with the confidence to express ideas clearly and respectfully in a multicultural distributed environment.
- Aproactive mindsetwith the ability to work independently and collaboratively ininterdisciplinary teams(product managers developers product owners etc..
- Familiarity withB2B UX/UI patternsand workflows and a deep appreciation for designing at scale within technical constraints.
- Fluent inEnglish at B2 level or higher both written and spoken.
- Relevanteducational backgroundin design HCI psychology or related fields.
- Experience designing tools fortechnical audiences such as quality engineers testers or developer teams.
- Familiarity withproduct analytics tools(e.g. Mixpanel Amplitude) to support datainformed design.
- Exposure toagile lean UX or dualtrack agileproduct development methodologies.
Why you should join the SmartBear crew:
- You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work collaborate and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization an important distinction for us. We think about our team holistically the whole person.
- We celebrate our differences in experiences viewpoints and identities because we know it leads to better outcomes.
Did you know
- Our main goal at SmartBear is to make our technologydriven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville MA with offices across the world including Galway Ireland Bath UK Wroclaw Poland and Bangalore India.
- Weve won major industry(product and company) awards including B2B Innovators Award Content Marketing Association IntellyX Digital Innovator and BuiltIn Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit qualifications and business needs. We do not discriminate on the basis of race color religion sex national origin age gender disability veteran status sexual orientation or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart open driven accountable and curious.
Employment Type
Full Time
